We are looking for an enthusiastic, motivated and customer-focused Assistant Manager to join our garden centre team. This is an exciting opportunity for someone with a passion for retail, gardening and delivering excellent customer service. Working closely with the Garden Centre Manager, you will play a key role in the day-to-day running of the business, helping to lead, motivate and develop the team while ensuring the garden centre operates to the highest standards.
Key Responsibilities
- Support the Garden Centre Manager in the daily running of the business.
- Lead, motivate and support the team to deliver outstanding customer service.
- Assist with staff rotas, training and performance management.
- Ensure all departments are well-presented, fully stocked and maintained to a high standard.
- Monitor stock levels, ordering, deliveries and merchandising.
- Drive sales and maximise commercial opportunities.
- Help achieve sales targets.
- Deal confidently with customer enquiries, feedback and complaints.
- Ensure health and safety procedures are followed at all times.
We are looking for someone who:
- Has previous supervisory or management experience, ideally within retail or a garden centre environment.
- Has excellent leadership and communication skills.
- Is passionate about customer service and understands the importance of the customer experience.
- Has a good commercial awareness and a drive to achieve results.
- Is organised, proactive and able to work under pressure.
- Has a genuine interest in gardening, plants and outdoor living.
- Is flexible in regards to hours of work.
- Can use their own initiative and take responsibility.
Benefits include:
- Additional annual leave, competitive salary, free on-site parking and full training.
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Assistant Cafe Manager in Potterspury employer: QD STORES LTD
QD Stores Ltd is an excellent employer that values its employees by offering flexible shifts and comprehensive training to ensure your success in the role. With a supportive work culture, employee discounts, and additional holiday days, we prioritise your well-being and growth while fostering a friendly team environment in the vibrant King's Lynn area.
