At a Glance
- Tasks: Install and maintain cutting-edge security systems to keep customers safe.
- Company: Join a leading security solutions provider in London.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic team environment with on-call support and career advancement opportunities.
- Why this job: Make a real difference in security while working with advanced technology.
- Qualifications: Experience in electronic security systems and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
- Physical Security Installation & Service Engineer
- Location: London, UK – Salary: Competitive – Contract: Permanent – Hours: Full-time
About The Role
We are seeking an experienced Physical Security Installation & Service Engineer to join our team.
The successful candidate will be responsible for the installation, configuration, maintenance, and support of a range of electronic security systems across customer sites.
This role requires strong technical knowledge of access control, CCTV, and integrated security solutions, with experience working on enterprise-level platforms.
The engineer will be responsible for delivering high-quality installations, fault finding, preventative maintenance, and reactive support to ensure customer security systems remain operational.
The role will include participation in an on‑call/call‑out rota, providing out‑of‑hours support when required.
Key Responsibilities
- Install, configure, commission, and maintain physical security systems including access control, CCTV, and integrated security solutions.
- Carry out planned preventative maintenance (PPM), reactive repairs, and fault diagnostics.
- Provide technical support and troubleshooting for customer systems.
• Configure and support enterprise access control platforms including
- C
- Genetec Security Center
- Lenel S2 On Guard
- Honeywell Pro-Watch
- Perform system upgrades, migrations, integrations, and hardware replacements.
- Diagnose faults across controllers, readers, locking hardware, networks, and associated security devices.
- Liaise with customers, project teams, and third‑party suppliers to resolve technical issues.
- Complete accurate service reports, documentation, and system handover information.
- Maintain a high standard of customer service and professionalism at all times.
- Required Experience & Skills
- Proven experience as a Physical Security Engineer, Access Control Engineer, or similar role.
- Strong background in the installation and servicing of electronic security systems.
• Experience with enterprise access control systems such as
- C
- CURE
- Genetec
- Lenel
- Pro-Watch
- Knowledge of access control hardware, including controllers, readers, door hardware, and locking solutions.
- Experience fault finding on IP‑based security systems and networked devices.
- Ability to read technical drawings, schematics, and system documentation.
- Strong problem‑solving skills with the ability to work independently.
- Excellent communication and customer‑facing skills.
- Full UK driving licence.
Desirable Qualifications / Experience
- Experience with CCTV systems and video management platforms.
- Knowledge of networking fundamentals (TCP/IP, switches, VLANs).
- Experience working on large commercial, corporate, or critical infrastructure sites.
- Manufacturer training or certifications in relevant security platforms.
- Experience with system integrations and database/server environments.
- Personal Attributes
- Professional and reliable approach.
- Flexible attitude with the ability to respond to changing priorities.
- Strong attention to detail.
- Comfortable working independently and as part of a wider engineering team.
- Willingness to participate in the call‑out rota and provide emergency support when required.
- #J-18808-Ljbffr
Physical Security Installation & Service Engineer employer: QCIC
At QCIC, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Technical Project Manager in Security, you will benefit from our commitment to employee growth through continuous training and development opportunities, while working in a dynamic environment that values client satisfaction and teamwork. Our global presence allows for diverse project experiences, ensuring that your contributions directly impact our clients and the company's success.
