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- Tasks: Support global electronic security systems and provide remote operational assistance.
- Company: Join a dynamic global engineering team with colleagues from the UK, South Africa, and the US.
- Benefits: Receive training, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact in securing enterprise-level systems while working with cutting-edge technology.
- Qualifications: Experience in access control and CCTV systems, excellent communication skills, and attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
The purpose of the Security Systems Administrator is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture. This role forms part of our global engineering team, so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US. This role would suit an individual who has previous experience in both access control and CCTV security systems. The role will offer training where necessary to the successful candidate.
What you will do:
- System Administration of customer head end system – testing/validation of new version releases, version upgrades, patching, change management, hardware configuration updates/changes, reporting and governance.
- Helpdesk Support / Telephonic Customer Service experience.
- Respond to application related issues (impacting a single site or individual assets on a single site, with limited impact to core business activities).
- Planned routine maintenance of associated Access Control & CCTV applications.
- Day to day operations – maintenance and support – including but not limited to reactive support activities, ticket triage, escalations, etc. as directed.
- Day to day operations – testing and validation of changes, repairs and additions to security systems in conjunction with hardware vendor or installation teams as directed.
- Day to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directed.
- Work with and provide security application support to the client’s infrastructure teams related to the servers, networks infrastructure required to run the security applications.
- Provide governance and control in maintaining and applying the agreed system standards with all programming and system configuration.
- Escalation and liaison with manufacturer for Level 3 support items as required.
What we are looking for:
- Experience with Enterprise Level Electronic Security Systems.
- Experience with deploying and/or supporting.
- Excellent attention to detail.
- Experience with ticketing systems.
- Able to assess reported issues and rectify.
- Able to work with remote connectivity tools.
- Excellent communication skills to peers and clients.
- Advanced Knowledge – Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACS.
- Any experience with Genetec would be highly beneficial.
- Able to provide Microsoft OS support.
- Able to perform Network Diagnostics.
- Able to understand SQL and Databases.
- Understanding of data protection and GDPR.
Security Systems Administrator employer: QCIC group
Contact Detail:
QCIC group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems Administrator
✨Tip Number 1
Network, network, network! Reach out to your connections in the security systems field. Attend industry events or webinars where you can meet potential employers and colleagues. Remember, a friendly chat can sometimes lead to job opportunities!
✨Tip Number 2
Show off your skills! If you have experience with access control and CCTV systems, consider creating a portfolio or a project showcase. This can really help you stand out during interviews and show that you know your stuff.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of enterprise-level electronic security systems and be ready to discuss how you've handled past challenges. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electronic security systems, especially access control and CCTV. We want to see how your skills match what we're looking for, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Security Systems Administrator role. Share specific examples of your previous work and how it relates to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves liaising with teams across different countries, it's important to demonstrate your communication skills. Whether it's in your CV or cover letter, make sure to highlight any experience you have in customer service or remote support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at QCIC group
✨Know Your Systems
Make sure you brush up on your knowledge of enterprise-level electronic security systems, especially access control and CCTV. Familiarise yourself with the specific systems mentioned in the job description, like Ccure9000 and Genetec, so you can confidently discuss your experience and how it relates to the role.
✨Show Off Your Communication Skills
Since this role involves liaising with colleagues across different countries, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated technical issues to non-technical clients or team members in the past.
✨Be Ready for Technical Questions
Expect questions that test your technical knowledge, especially around system administration, troubleshooting, and network diagnostics. Brush up on SQL and database concepts, and be prepared to explain how you've handled similar challenges in previous roles.
✨Highlight Your Attention to Detail
Attention to detail is key in this role, so come prepared with examples that showcase your meticulousness. Whether it's through ticketing systems or during maintenance tasks, be ready to discuss how your careful approach has led to successful outcomes in your past experiences.