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- Tasks: Support global electronic security systems and provide remote operational assistance.
- Company: Join a dynamic global engineering team with colleagues from the UK, South Africa, and the US.
- Benefits: Receive training, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact in securing enterprise-level systems while working with cutting-edge technology.
- Qualifications: Experience in access control and CCTV systems, excellent communication skills, and attention to detail.
The predicted salary is between 35000 - 45000 £ per year.
The purpose of the Security Systems Administrator is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture. This role forms part of our global engineering team, so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US. This role would suit an individual who has previous experience in both access control and CCTV security systems. The role will offer training where necessary to the successful candidate.
What you will do:
- System Administration of customer head end system – testing/validation of new version releases, version upgrades, patching, change management, hardware configuration updates/changes, reporting and governance.
- Helpdesk Support / Telephonic Customer Service experience.
- Respond to application related issues impacting a single site or individual assets on a single site, with limited impact to core business activities.
- Planned routine maintenance of associated Access Control & CCTV applications.
- Day to day operations – maintenance and support – including but not limited to reactive support activities, ticket triage, escalations, etc. as directed.
- Day to day operations – testing and validation of changes, repairs and additions to security systems in conjunction with hardware vendor or installation teams as directed.
- Day to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directed.
- Work with and provide security application support to the client’s infrastructure teams related to the servers, networks infrastructure required to run the security applications.
- Provide governance and control in maintaining and applying the agreed system standards with all programming and system configuration.
- Escalation and liaison with manufacturer for Level 3 support items as required.
What we are looking for:
- Experience with Enterprise Level Electronic Security Systems.
- Experience with deploying and/or supporting.
- Excellent attention to detail.
- Experience with ticketing systems.
- Able to assess reported issues and rectify.
- Able to work with remote connectivity tools.
- Excellent communication skills to peers and clients.
- Advanced Knowledge – Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACS. Any experience with Genetec would be highly beneficial.
- Able to provide Microsoft OS support.
- Able to perform Network Diagnostics.
- Able to understand SQL and Databases.
- Understanding of data protection and GDPR.
Security Systems Administrator in London employer: QCIC group
Contact Detail:
QCIC group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems Administrator in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the security systems field. Attend industry events or webinars and engage with professionals on platforms like LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills related to access control and CCTV systems. Be ready to discuss your previous experiences and how they relate to the role. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve successfully resolved issues in security systems. This will demonstrate your ability to handle the day-to-day operations and support required in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Systems Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electronic security systems, especially access control and CCTV. We want to see how your skills match what we're looking for, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Security Systems Administrator role. Mention your experience with ticketing systems and remote support, and let us know how you can contribute to our global team.
Show Off Your Communication Skills: Since this role involves liaising with colleagues across different countries, it's crucial to demonstrate your communication skills. Whether in your CV or cover letter, give examples of how you've effectively communicated with clients or team members in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at QCIC group
✨Know Your Systems
Make sure you brush up on your knowledge of enterprise-level electronic security systems, especially access control and CCTV. Familiarise yourself with the specific systems mentioned in the job description, like Ccure9000 and Genetec, so you can confidently discuss your experience and how it relates to the role.
✨Show Off Your Communication Skills
Since this role involves liaising with colleagues across different countries, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated technical issues to non-technical clients or team members in the past.
✨Be Ready for Technical Questions
Expect questions that test your technical knowledge, especially around system administration, troubleshooting, and network diagnostics. Brush up on SQL and database concepts, and be prepared to explain how you've handled similar challenges in previous roles.
✨Highlight Your Attention to Detail
Attention to detail is key in this role, so come prepared with examples that showcase your meticulousness. Whether it's through ticketing systems or during routine maintenance, be ready to discuss how your careful approach has positively impacted your previous work.