Transformation and Excellence Specialist

QBE Europe is recruiting for a Finance Transformation and Excellence Specialist to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office. The Finance Transformation and Excellence Specialist plays a crucial role in executing and supporting change across the FAL division. We are seeking a profile that is an all-rounded Finance professional, whether coming from a Finance background (e.g. qualified or part-qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager). This individual brings a flexible mindset and a desire to grow and specialise.

This role focuses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Your new role

• Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis.
• Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems.
• Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required.
• Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objectives.
• Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration.
• Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working.
• Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities.
• Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL.
• Functional expertise: build a good understanding of the processes, data flows and systems that the Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives.

About you

The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individual is curious and analytical, organised and focused on getting things done, adaptable and open to learning. You are keen to grow your skills and take on new challenges. You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders. You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, without the pressure of having to lead or coach others just yet.

Requirements:

• Insurance experience preferred.
• Finance end-to-end process knowledge preferred.
• Ability to work cross-functionally and communicate effectively with technical and non-technical teams.
• Experience working in a change environment leading or supporting change initiatives.
• Able to identify problems, analyse data, and measure the impact of changes on processes and systems.
• Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication.
• Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee, you will have access to and benefit from:

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about our achievements, apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today.