At a Glance
- Tasks: Lead transformative projects and drive continuous improvement in finance operations.
- Company: Join QBE, a global insurer with a focus on innovation and collaboration.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Finance knowledge or experience in change management is preferred.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
QBE Europe is recruiting for a Transformation and Excellence Manager to join the FAL (Finance, Actuarial and Legal) Data and Change team. The role can be based in our London or Leeds office.
The Transformation and Excellence Manager plays a crucial role in executing and supporting change across the FAL division. We are seeking a profile that is an all-rounded Finance professional. Whether coming from a Finance background (e.g. qualified accountant) or a traditional change role with strong Finance knowledge (e.g. change consultant, business analyst, process excellence, or project manager), this individual brings a flexible mindset and a desire to grow and specialise.
This role focuses on delivering meaningful change, supporting both continuous improvement and strategic initiatives. It offers the opportunity to develop a broad skillset while contributing to the division’s strategic goals.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Discovery and analysis: conduct discovery sessions to understand current processes, challenges and opportunities; gather and document business requirements and pain points through stakeholder engagement and data analysis.
- Impact assessment and problem solving: analyse and identify root causes of business issues; assess the impact of proposed changes on processes and systems; guide thinking to ensure that problems and objectives are well understood and defined.
- Business requirements: work with stakeholders to develop clear requirements, translating between Finance and wider business functions where required.
- Project management: build and manage project plans, coordinating tasks and resources to ensure timely delivery; track progress and adjust plans as needed to meet objectives.
- Stakeholder engagement: build strong relationships with stakeholders across the business; ensure alignment and buy-in for change initiatives through clear communication and collaboration.
- Change management: implement and manage change processes to ensure smooth transitions; minimise disruption and support adoption of new ways of working.
- Reporting and documentation: maintain accurate and comprehensive documentation of process taxonomy and change activities.
- Continuous improvement: support small-scale change initiatives that drive continuous improvement; contribute to building a culture of improvement within FAL.
- Functional expertise: understand the processes, data flows and systems that the Finance function operates in; develop the end-to-end view to effectively contribute to the Finance modernisation and continuous improvement initiatives.
About you
The role suits someone who enjoys solving problems, making things better, and helping teams work smarter. The individuals are curious and analytical, organised and focused on getting things done, adaptable and open to learning. Whatever your background, you are keen to grow your skills and take on new challenges.
You’re organised and focused on getting things done. You know how to build a project plan, keep things on track, and make sure everyone knows what they need to do. You’re also a great communicator who listens well and builds strong relationships with stakeholders.
You’re adaptable and open to learning. You want to develop your own expertise and focus on your professional growth, as well as lead and coach others.
Experience preferred:
- Insurance experience.
- Experience of line management and coaching.
- Finance end-to-end process knowledge.
- Ability to work cross-functionally and communicate effectively with technical and non-technical teams.
- Experience working in a change environment leading or supporting change initiatives.
- Able to identify problems, analyse data, and measure the impact of changes on processes and systems.
- Confident working with stakeholders at all levels, building strong relationships and ensuring clear communication.
- Hands-on experience with change management and continuous improvement, supporting teams through transitions and new ways of working.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Awards & Recognition
We value our employees’ experience with us and are proud to have been recognised for various awards.
How to Apply:
To submit your application, click Apply and follow the step by step process.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Transformation and Excellence Manager employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation and Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at QBE. A friendly chat can open doors and give you insider info on the company culture and what they really value.
✨Tip Number 2
Prepare for interviews by practising common questions related to transformation and excellence. Think about how your past experiences align with the role and be ready to share specific examples that showcase your problem-solving skills.
✨Tip Number 3
Show your passion for continuous improvement! During interviews, highlight any initiatives you've led or been part of that drove change. This will demonstrate your commitment to making things better, which is key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Transformation and Excellence Manager role.
We think you need these skills to ace Transformation and Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Transformation and Excellence Manager role. Highlight your finance background or change management experience, and don’t forget to sprinkle in some examples of how you've driven meaningful change.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your unique background makes you the perfect fit. Be sure to mention specific projects or achievements that demonstrate your problem-solving skills and adaptability.
Showcase Your Communication Skills: As a Transformation and Excellence Manager, strong communication is key. In your application, make sure to highlight instances where you've successfully engaged stakeholders or led teams through change. This will show us you can build those strong relationships we value.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the QBE team!
How to prepare for a job interview at QBE
✨Know Your Stuff
Make sure you brush up on your finance knowledge and understand the key processes within the Finance, Actuarial, and Legal divisions. Familiarise yourself with common challenges and opportunities in these areas, as well as recent trends in business transformation.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Be ready to discuss specific situations where you identified root causes and implemented effective solutions, especially in a change management context.
✨Engage Stakeholders Effectively
Think about how you can demonstrate your ability to build strong relationships with stakeholders. Prepare to share experiences where you successfully communicated and collaborated with different teams to drive change initiatives.
✨Be Adaptable and Open to Learning
Highlight your willingness to grow and adapt in a fast-paced environment. Share instances where you've embraced new challenges or learned new skills, showing that you're not just looking to fill a role but to evolve within the company.