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- Tasks: Support sales operations by translating data into impactful insights and reporting.
- Company: Join QBE, a global insurer with a supportive and collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunities for growth and learning in a high-performing team.
- Why this job: Make a real impact while working with passionate colleagues in a dynamic environment.
- Qualifications: Experience in sales operations and strong communication skills are essential.
The predicted salary is between 55000 - 65000 ÂŁ per year.
Location: London or Madrid
Type: Permanent, full time
Hybrid role, 2 days per week in office
About QBE
At QBE, we get to the heart of what matters for our customers. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
The opportunity:
As part of the continued growth of our European Sales Operations team, we are looking for a Sales Operations – Business Partner to support our operations across the European market. This role can be based in London or Madrid. As a Sales Operations – Business Partner, you will collaborate with colleagues across the European business to translate commercial needs into clear, impactful reporting and scalable business intelligence solutions. Leveraging sales data, you will identify trends and insights that deepen performance understanding and support strategic decision‑making. In addition to delivering robust self‑service reporting, you will act as a trusted partner to the business, helping stakeholders extract real value from data. You will play a key role in aligning reporting standards, improving data quality, and enabling consistent performance management across regions. You will join a high‑performing, well‑established Sales Operations team, known for its expertise, collaboration and supportive culture, where you will have the opportunity to learn, contribute and grow as the team continues to expand. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role:
- Provide effective support to Salesforce.com users across a global platform.
- Act as the initial point of escalation for complex system, process, and improvement‑related issues.
- Manage system change releases, including user communication, training, and adoption support.
- Lead the transition to, and ongoing delivery of, Business Unit reporting and performance management dashboards.
- Manage and engage the Super User Community, building strong and productive working relationships.
- Deliver direct user support and coaching, engaging end users through local forums and business meetings.
- Govern user management processes and provide troubleshooting support.
- Partner with stakeholders across the European business to gather reporting needs and translate them into clear requirements and dashboard/report designs.
- Analyse sales performance data to identify trends, risks, and opportunities, sharing insights to support leadership decision‑making.
- Act as a trusted data and reporting partner, continuously enhancing dashboards and insights based on stakeholder feedback.
About you:
Skills Required
- Strong stakeholder partnership and delivery capability, with proven experience working closely with senior leaders to design and deliver reporting and dashboards aligned to regional and strategic priorities.
- Excellent communication and visual storytelling skills, with the ability to convert complex data into clear, actionable insights.
- Strong strategic mindset, working closely with Sales Leadership to align business and operational insights across regions.
- Solid experience working with technologies such as Salesforce to support data‑driven decision‑making.
- Proven Sales Operations experience, including the design and delivery of sales‑supporting processes aligned to business needs and Sales Operations standards.
- Strong understanding of change management, user enablement, and adoption.
Nice to Have
- Experience designing, building, and maintaining intuitive self‑service dashboards in Power BI.
- European language skills, such as Spanish/French.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
Spain:
- 28 days’ annual leave, plus your birthday off.
- Hybrid working model, with up to 3 days per week working from home.
- Private health insurance with premium coverage for employees and their children.
- Life insurance provided above statutory requirements.
Awards & Recognition
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity, Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee.
Skills: Coaching, Communication, Critical Thinking, Customer Service, Customer Value Management, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Requirements Analysis, Risk Management, Salesforce (Software), Sales Performance, Stakeholder Management, Waterfall Model.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Sales Operations - Business Partner employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations - Business Partner
✨Tip Number 1
Network like a pro! Reach out to current employees at QBE on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Sales Operations - Business Partner role.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of examples from your past that showcase your stakeholder management and data analysis abilities. We want to see how you can turn complex data into actionable insights!
✨Tip Number 3
Show off your Salesforce skills! If you’ve got experience with Salesforce, be ready to discuss specific projects where you’ve used it to drive performance. This will demonstrate your hands-on expertise and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Operations - Business Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations - Business Partner role. Highlight your experience with Salesforce and any relevant data analysis skills that align with what we're looking for.
Showcase Your Communication Skills: Since this role involves working closely with stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can convert complex data into actionable insights.
Highlight Your Strategic Mindset: We want to see how you think strategically! In your application, share examples of how you've aligned business insights with operational needs in previous roles. This will help us understand your approach to supporting sales leadership.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at QBE
✨Know Your Data
As a Sales Operations - Business Partner, you'll be working with sales data daily. Make sure you brush up on your data analysis skills and understand how to interpret trends and insights. Familiarise yourself with Salesforce and any reporting tools mentioned in the job description, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
This role requires excellent communication and visual storytelling skills. Prepare examples of how you've successfully communicated complex data insights to stakeholders in the past. Practise explaining your thought process clearly and concisely, as this will demonstrate your ability to translate data into actionable insights.
✨Understand Change Management
Since the role involves managing system changes and user adoption, it's crucial to have a solid understanding of change management principles. Be ready to discuss your experience in guiding teams through transitions and how you've supported user enablement in previous roles. This will highlight your capability to manage processes effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, the challenges they face, and how success is measured in this role. This not only shows your interest in the position but also helps you determine if the company aligns with your career goals and values.