At a Glance
- Tasks: Manage complex solicitors professional indemnity claims and mentor junior team members.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive private medical insurance.
- Other info: Opportunities for remote work abroad and a commitment to sustainable investing.
- Why this job: Make a real impact in a dynamic team while developing your career in insurance.
- Qualifications: Experience in professional indemnity claims and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
The opportunity
We’re now looking to expand our team by hiring a Senior Claims Adjuster who can help us continue our legacy of excellence and innovation. If you're ready to take the next step in your career and join a dynamic team that thrives on collaboration, expertise, and exceptional service, we’d love to hear from you!
Your new role
You’ll manage a dedicated portfolio of complex and high value solicitors professional indemnity claims from start to finish. Additionally, you'll support the Assistant Claims Manager by mentoring junior Claims Adjusters and interns, helping them grow their technical skills. The role will predominantly focus on solicitors claims but if desired, there will be opportunities to handle other PI claims. Cyber experience is preferred but not essential. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Main responsibilities
- Investigate, manage and resolve complex and high value Financial and Specialty Markets claims efficiently and in a timely manner in accordance with policy terms and conditions in line with QBE Claims Philosophy.
- Support the implementation of the Claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments.
- Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate.
- Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.
- Support the development of relationships with internal stakeholders and external customers to enable the Claims function to fully support their needs.
- Manage external legal providers, analyse coverage and defence reports and be prepared to challenge advice to enable crucial decisions on claims strategy.
About you
- Experience in handling professional indemnity solicitors claims at an insurance company, adjuster, broker or law firm.
- Excellent organisational, investigation, analytical and negotiation skills.
- Great communication skills including experience of presenting.
- Enthusiasm for change and continued development.
- The ability to mentor and build strong relationships with internal and external stakeholders.
- Professionalism and understanding of regulatory and statutory standards and requirements.
- IT skills, including experience with MS Office and London Market claims systems.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Claims Adjuster - Solicitors Professional Indemnity in London employer: QBE
At QBE, we pride ourselves on fostering a supportive and inclusive work environment where every employee can thrive. With a strong emphasis on professional development, our Senior Claims Adjusters benefit from mentorship opportunities and flexible working arrangements, allowing for a healthy work-life balance. Located in London, we offer competitive benefits such as generous holiday allowances, private medical insurance, and a commitment to sustainable practices, making us an exceptional employer for those seeking meaningful and rewarding careers in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster - Solicitors Professional Indemnity in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like QBE). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like QBE. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Adjuster - Solicitors Professional Indemnity in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at QBE.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at QBE. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at QBE
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at QBE to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at QBE, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding QBE's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
