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For Companies At a Glance
- Tasks: Drive business transformation by analysing needs and delivering innovative solutions.
- Company: Join QBE, a leading international insurer with a collaborative culture.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension plan.
- Other info: Embrace a dynamic environment with opportunities for growth and development.
- Why this job: Make a real impact in the insurance industry while working with a talented team.
- Qualifications: Proven experience as a senior business analyst with strong problem-solving skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London
Type: Permanent, full time
Hybrid role, happy to talk flexible working
The Opportunity
QBE Europe is looking for a Senior Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth.
The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the ability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialize in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and detailed requirements and where appropriate define or redesign processes, methods of working with business applications, workflow or other related business tools as may be necessary.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
- Customer Centricity
- Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs
- Anticipate future challenges and opportunities to deliver long-term value.
- Analyse and challenge business problems, opportunities and needs to drive out what’s really needed
- Understand the business and technology vision and strategy to prioritise and align key outcomes.
- Collaborate with Stakeholders, Product Owners, Developers, Testers, Scrum Masters, Solution Architects and Project Managers to assist in the delivery of value.
- Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes.
- Lead and deliver such analysis activities, including:
- Breaking down complex business problems into manageable components (e.g., Epics, User Stories, Business Requirements).
- Defining and document functional and non-functional requirements.
- Develop process maps and target operating models to enhance clarity and efficiency.
- Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models.
- Supporting the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination, etc.
- Partnering with Architects or Development teams to produce appropriate design specifications
- Continuously review and assess solution delivery to ensure it will meet business requirements.
- Embrace, challenge and evolve standards and practices around ways of working.
- Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up.
- Balance and prioritize workload, escalating conflicting demands where necessary.
- Contribute to risk management through raising, reviewing, monitoring and supporting their mitigation.
About You
- Proven experience as a senior business analyst or in a similar strategic role.
- Strong ability to support stakeholders through change initiatives.
- Insurance industry experience with a deep understanding of its challenges and opportunities.
- Excellent communication skills and a collaborative mindset.
- Strong proactive problem-solving ability.
- Empathetic approach to understanding and addressing customer needs.
- Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity.
- Capable of fostering a culture of learning and applying new insights.
- Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures.
- Expertise in defining business analysis approaches for complex programs and projects.
- Able to maintain impartiality and provide balanced perspectives.
- Proactive in identifying potential issues and taking preventative or corrective action.
- Self-driven, with a strong sense of urgency and focus on delivering results.
- Experience mentoring, coaching, and developing members of an analysis team.
- Experience working in Agile or DevOps environments.
- A relevant professional qualification is highly desirable.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
To learn more about our achievements, click here
Apply now and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills: Business Management, Business Process Modeling, Change Management, Critical Thinking, Customer Service, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Improvements, Project Planning, Requirements Gathering, Risk Management, Sourcing Analytics, Stakeholder Management
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Business Analyst in London employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! As a Senior Business Analyst, you'll need to demonstrate your analytical abilities. Use mock scenarios to showcase how you would tackle complex business challenges during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight relevant experience and skills that match the job description, especially in areas like customer centricity and cross-functional collaboration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your understanding of the insurance industry!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex business problems in the past. We love seeing candidates who can break down challenges and come up with innovative solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Let’s make it happen together!
How to prepare for a job interview at QBE
✨Know Your Stuff
Before the interview, dive deep into QBE's business model and recent initiatives. Understand their transformation goals and how your skills as a Senior Business Analyst can contribute to those objectives. This will show that you're not just interested in the role, but also in the company's mission.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experience where you've successfully identified gaps in business processes or implemented innovative solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Collaboration
Since the role involves cross-functional collaboration, be ready to discuss how you've worked with diverse teams in the past. Highlight your communication skills and your ability to foster a collaborative environment, which is crucial for driving successful outcomes in projects.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how they measure success in their transformation initiatives. This not only shows your interest but also gives you valuable insights into the role and company culture.