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- Tasks: Support sales operations by translating commercial needs into impactful reporting and business intelligence solutions.
- Company: Join QBE, a global insurer with a supportive and collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunities for growth and learning in a high-performing team.
- Why this job: Make a real impact while working with passionate colleagues in a dynamic environment.
- Qualifications: Experience in sales operations and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Location: London or Madrid
Type: Permanent, full time
Hybrid role, 2 days per week in office
About QBE
At QBE, we get to the heart of what matters for our customers. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
The opportunity:
As part of the continued growth of our European Sales Operations team, we are looking for a Sales Operations – Business Partner to support our operations across the European market. This role can be based in London or Madrid. As a Sales Operations – Business Partner, you will collaborate with colleagues across the European business to translate commercial needs into clear, impactful reporting and scalable business intelligence solutions. Leveraging sales data, you will identify trends and insights that deepen performance understanding and support strategic decision‑making.
Your new role:
- Provide effective support to Salesforce.com users across a global platform.
- Act as the initial point of escalation for complex system, process, and improvement‑related issues.
- Manage system change releases, including user communication, training, and adoption support.
- Lead the transition to, and ongoing delivery of, Business Unit reporting and performance management dashboards.
- Manage and engage the Super User Community, building strong and productive working relationships.
- Deliver direct user support and coaching, engaging end users through local forums and business meetings.
- Govern user management processes and provide troubleshooting support.
- Partner with stakeholders across the European business to gather reporting needs and translate them into clear requirements and dashboard/report designs.
- Analyse sales performance data to identify trends, risks, and opportunities, sharing insights to support leadership decision‑making.
- Act as a trusted data and reporting partner, continuously enhancing dashboards and insights based on stakeholder feedback.
About you:
Skills Required
- Strong stakeholder partnership and delivery capability, with proven experience working closely with senior leaders to design and deliver reporting and dashboards aligned to regional and strategic priorities.
- Excellent communication and visual storytelling skills, with the ability to convert complex data into clear, actionable insights.
- Strong strategic mindset, working closely with Sales Leadership to align business and operational insights across regions.
- Solid experience working with technologies such as Salesforce to support data‑driven decision‑making.
- Proven Sales Operations experience, including the design and delivery of sales‑supporting processes aligned to business needs and Sales Operations standards.
- Strong understanding of change management, user enablement, and adoption.
Nice to Have
- Experience designing, building, and maintaining intuitive self‑service dashboards in Power BI.
- European language skills, such as Spanish/French.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Sales Operations - Business Partner in London employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations - Business Partner in London
✨Tip Number 1
Network like a pro! Reach out to current employees at QBE on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching QBE's recent projects and values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in sales operations. Make it relatable and impactful to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind and show your professionalism.
We think you need these skills to ace Sales Operations - Business Partner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations - Business Partner role. Highlight your experience with Salesforce and any relevant data analysis skills that align with what we're looking for.
Showcase Your Communication Skills: Since this role involves working closely with stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can convert complex data into actionable insights.
Highlight Your Strategic Mindset: We want to see how you've used your strategic thinking in past roles. Share examples of how you've aligned business needs with operational insights, especially if you've worked with senior leaders before.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at QBE
✨Know Your Data
As a Sales Operations - Business Partner, you'll be working with sales data daily. Make sure you brush up on your data analysis skills and understand how to interpret trends and insights. Familiarise yourself with Salesforce and any reporting tools mentioned in the job description, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
This role requires excellent communication and visual storytelling skills. Prepare examples of how you've effectively communicated complex data insights to stakeholders in the past. Practise explaining your thought process clearly and concisely, as this will demonstrate your ability to translate data into actionable insights.
✨Understand Change Management
Since the role involves managing system changes and user enablement, it's crucial to have a solid understanding of change management principles. Be ready to discuss your experience with change initiatives and how you've supported teams through transitions. This will highlight your capability to lead and engage others during periods of change.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company's vision, and how they measure success in this role. This not only shows your interest in the position but also helps you assess if the company culture aligns with your values and career goals.