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For Companies At a Glance
- Tasks: Lead global Data & AI operations, ensuring effective governance and strategic delivery.
- Company: Join QBE, a dynamic company fostering innovation in Data & AI.
- Benefits: Enjoy flexible working, competitive salary, and comprehensive support for your work-life balance.
- Other info: Exciting opportunity for career growth in a collaborative, multi-location environment.
- Why this job: Make a real impact in a highly visible role with genuine influence.
- Qualifications: Proven experience in managing complex Data & AI operations and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Time Type: Full time
Worker Type: Employee
Location: London or Sydney (Hybrid)
Happy to talk flexible working
The opportunity
How do you enable a global Data & AI function to operate at pace, with clarity and impact? As Data & AI Operations Senior Manager, you will play a pivotal role at the heart of QBE’s Group Data & AI organisation, ensuring the smooth running, governance and operational effectiveness of a complex, multi‑location function. Working closely with the Group Head of Data & AI and senior leaders across the business, you will drive operational excellence, support strategic delivery and create the conditions for Data & AI to scale responsibly and efficiently across QBE. This is a highly visible role with genuine influence — ideal for someone who thrives on bringing structure, alignment and momentum to sophisticated global environments. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
As Data & AI Operations Senior Manager, you will lead and manage the operational activities for the Group Chief Data & AI Technology Office (CDATO), ensuring effective delivery of support services, governance and operational strategy.
Key accountabilities
- Managing budget oversight and business case activity, partnering with finance and relevant teams
- Leading vendor onboarding, governance and SLA management across all Group Data & AI vendor relationships
- Owning change and communications activity for the Group CDATO function
- Managing business‑as‑usual activities related to Data & AI governance
- Producing high‑quality reporting and executive‑level materials, including presentations for senior forums, working closely with SMEs, Change and Communications teams
- Maintaining the Group CDATO internal website and knowledge base, and collaborating with divisional change leads to consolidate change activity into a single, integrated view
- Managing tooling and wider operational issues across CDATO, partnering with Group Platforms and other enabling teams as required
About you
You are a senior Data & AI operations leader with a strong track record of enabling complex, global data and analytics functions to operate effectively. You bring:
- Proven experience running operations for a multi‑location Data, Analytics or AI function within a complex organisation
- Strong strategic judgement, with the ability to identify execution risk and proactively put mitigations in place
- Confidence engaging at executive level, including preparing high‑quality materials for Group Executive and senior governance forums
- Exceptional stakeholder management, communication and influencing skills, with the ability to drive progress without formal authority
- Credibility working with Divisional Heads of Data, IT, ETO and senior business leaders to align priorities, OKRs and outcomes across the organisation
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
Skills
- Adaptability
- Business Management
- Coaching for success
- Collaboration Tools
- Critical Thinking
- Influencing
- Intentional collaboration
- Managing performance
- Navigating ambiguity
- Operational Risks
- Operations Management
- Process Improvements
- Sound Judgment
- Stakeholder Management
- Strategic Management
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Data & AI Operations Senior Manager in London employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & AI Operations Senior Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the Data & AI field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in operational excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed complex projects and influenced stakeholders without formal authority. Real-life examples go a long way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Data & AI Operations Senior Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Data & AI Operations Senior Manager. Highlight your experience in managing complex, multi-location functions and any relevant achievements that showcase your operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strategic judgement and how you've successfully engaged with senior leaders in the past.
Showcase Your Communication Skills: Since this role involves preparing high-quality materials for executive forums, make sure to demonstrate your communication prowess. Include examples of reports or presentations you've created that had a significant impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at QBE
✨Know Your Stuff
Make sure you’re well-versed in the specifics of Data & AI operations. Brush up on your knowledge about governance, operational strategies, and how to manage multi-location functions. Being able to discuss these topics confidently will show that you’re the right fit for the role.
✨Prepare Executive-Level Materials
Since this role involves preparing high-quality reports and presentations for senior forums, practice creating concise and impactful materials. Use clear visuals and data to support your points, and be ready to discuss how you would approach this in the role.
✨Showcase Your Stakeholder Management Skills
Be prepared to share examples of how you’ve successfully managed stakeholders in previous roles. Highlight your communication and influencing skills, as these are crucial for driving progress without formal authority in a complex organisation.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that demonstrate your interest in the company’s Data & AI strategy. Inquire about their current challenges or future goals, which shows you’re thinking strategically about how you can contribute.