At a Glance
- Tasks: Lead change adoption for data initiatives and enhance everyday data practices.
- Company: Join QBE, a forward-thinking company in the heart of London.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension plan.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by embedding data strategies into daily operations.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 60000 - 75000 € per year.
Location: London
Type: Permanent, full time
Flexible working: Happy to talk flexible working
The Opportunity
QBE Europe is recruiting a Change Adoption Lead to join the EO Data & AI function and help embed the Data & AI strategy into everyday ways of working across the organisation. The role focuses on data‑related change that sits outside funded transformation - including BAU process improvements, non‑funded initiatives, and the ongoing onboarding and effective use of existing data and analytics platforms. The Change Adoption Lead would work closely with the Business Change practice, which leads on change adoption for data initiatives funded through the central transformation portfolio. Sitting within the Data Strategy & Operations capability, the Data Adoption Lead plays a critical role in sustaining momentum between data change initiatives and BAU initiatives over time. You will connect change activity across EO into a clear, coherent narrative that shows how the data strategy is being implemented in practice, reinforces consistent data ways of working, and supports lasting adoption beyond individual project lifecycles. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your New Role
- Lead and coordinate adoption activity for the EO Data & AI estate outside of funded transformation programmes, ensuring continued uptake, effective use and long‑term value from existing data platforms and products.
- Own and maintain a clear, joined‑up adoption narrative that connects BAU change, platform evolution and transformation initiatives, reinforcing how they collectively deliver the Data & AI strategy.
- Create and deliver clear, compelling communications (updates, showcases and success stories) aligned to the Data & AI strategy, value-stream priorities and key milestones.
- Partner closely with Business Change Managers (BCMs) on funded initiatives to align messaging, timing and adoption approaches, ensuring a seamless transition from project delivery into BAU adoption.
- Work closely with Data Delivery Managers and key stakeholders to anticipate change impacts and align adoption activity across the data landscape.
- Translate complex, technical data concepts into practical, audience-specific messages that enable confident decisions and day‑to‑day use.
- Design and coordinate enablement approaches for data and analytics capabilities, including onboarding to platforms, reinforcement of data quality practices and adoption of data‑led ways of working.
- Build and maintain stakeholder networks across EO, including leaders, subject‑matter experts and change champions, to increase reach, improve feedback loops and accelerate adoption.
- Define and track adoption measures and insights (engagement, usage, feedback) to evidence outcomes and continuously improve adoption approaches.
- Identify adoption risks across BAU and non‑funded change and recommend pragmatic mitigation actions.
About You
- Experience in change, communications, adoption or engagement roles, ideally within data, analytics, technology or complex transformation environments.
- Strong written and verbal communication skills, with the ability to tailor messages and influence action across different audiences.
- Basic understanding of change management principles, models (e.g., Prosci, ADKAR, Kotter), and tools.
- Experience supporting the adoption of data platforms, analytics tools, reporting or AI‑enabled capabilities.
- Proven stakeholder management and influencing skills, with credibility at all levels of the organisation.
- Ability to work collaboratively across business, technology and data teams.
- A structured and proactive approach to planning and delivery.
- A pragmatic, people‑centered mindset focused on enabling outcomes rather than process for its own sake.
- Comfortable with a degree of ambiguity.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Application Close Date: 29/05/2026 11:59 PM
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Change Adoption Lead in London employer: QBE
QBE Europe is an exceptional employer, offering a dynamic work environment in London where flexibility and employee well-being are prioritised. With a strong focus on professional growth, employees benefit from comprehensive support, including 30 days of holiday, a generous pension plan, and opportunities for meaningful engagement in data-driven initiatives that shape the future of the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Change Adoption Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your answers to highlight your change management experience. We want to see how you can make an impact!
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you've led successful change initiatives before, let us see the results and how you did it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Change Adoption Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management and data adoption. We want to see how your skills align with the role of Change Adoption Lead, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and engaging. Use concise language and structure your thoughts well. Remember, we’re looking for someone who can translate complex ideas into simple messages!
Highlight Stakeholder Management Experience:We value collaboration, so be sure to mention any experience you have in managing stakeholders or working across teams. Share examples of how you've influenced others and built networks, as this will resonate well with us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QBE
✨Know Your Change Management Principles
Familiarise yourself with key change management models like Prosci and ADKAR. Be ready to discuss how these frameworks can be applied in the context of data adoption, as this will show your understanding of the role's requirements.
✨Craft Your Communication Strategy
Prepare to demonstrate your ability to tailor messages for different audiences. Think about examples where you've successfully communicated complex data concepts in a way that influenced action or decision-making.
✨Showcase Stakeholder Engagement Skills
Be ready to share experiences where you've built and maintained stakeholder networks. Highlight how you’ve collaborated with various teams to drive adoption and ensure seamless transitions from project delivery to BAU.
✨Prepare for Practical Scenarios
Think of specific scenarios where you had to anticipate change impacts and recommend mitigation actions. This will help you illustrate your proactive approach and problem-solving skills during the interview.
