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For Companies At a Glance
- Tasks: Lead process improvements and drive innovation in a dynamic team environment.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and remote work options.
- Why this job: Make a real impact by enhancing business processes and supporting teams.
- Qualifications: Experience in Alteryx, Power Platform, and proven project leadership skills.
- Other info: Be part of an award-winning company focused on employee experience and growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re on the lookout for a dynamic Business Improvement Associate Lead to join our Reinsurance and Finance Operations, Northern Hemisphere team at QBE. This is your chance to make a real impact by supporting our teams, driving improvement and innovation, and ensuring the seamless operation of our processes.
In this role, you’ll be at the forefront of shaping and improving how we work, continuously striving for better ways and technology to support our teams and achieve business goals. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
As a Business Improvement Associate Lead, you will lead the end-to-end process improvement of numerous workstreams, recommending and implementing suitable applications and processes that enhance the way we work. You’ll be the subject matter expert in these applications, providing guidance, training and support in upskilling our team on their technology journey. You will support complex workflows to ensure business continuity.
You’ll work closely with many teams - including the Reinsurance and Finance Operations team, Finance, Actuarial, Underwriting Operations, Placements, Product Owners and external parties - to ensure operational excellence, meet business objectives and maintain a high standard of service.
Key Responsibilities
- Review and evaluate business processes and policies to ensure operational excellence and legislative compliance
- Identify and deliver service improvement activities through process improvement methodologies and innovative thinking
- Act as the delivery lead across multiple projects to ensure high-quality and timely delivery
- Utilize process improvement expertise to gather information, document processes and monitor project execution
- Analyse and improve current processes by establishing metrics and recommending opportunities for improvement
- Align project initiatives with business needs to ensure timeliness, cost-efficiency, and alignment with department goals
- Focus on automation of processes using digital tools to drive efficiency and support a culture of continuous improvement
- Build effective partnerships with stakeholders and understand the impact of business process changes on systems
About you
- Significant working experience in Alteryx, Power Platform and coding with strong working knowledge of the (re)insurance sector
- Proven track record of leading process improvement projects that deliver measurable results
- Skilled in managing cross-functional teams and driving collaboration across the business
- Strong analytical mindset with the ability to turn data into actionable insights
- Experienced in business analysis and process optimization
- Adept at managing projects from concept to implementation and facilitating workshops to capture requirements
- Comfortable influencing stakeholders and embedding a culture of continuous improvement
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad
As well as the benefits above we also offer an extensive choice of other options to suit you!
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills: Analytical Thinking, Business Process Analysis, Communication, Critical Thinking, Customer Value Management, Intentional collaboration, Managing performance, Microsoft Applications, Negotiation, Operations Management, Process Improvements, Risk Management, Stakeholder Management, Strategic Thinking, Waterfall Model
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Business Improvement Associate Lead in London employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Associate Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in process improvement and technology can benefit the team. Keep it concise and focus on measurable results you've achieved in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Business Improvement Associate Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Improvement Associate Lead role. Highlight your experience with Alteryx, Power Platform, and any relevant process improvement projects you've led. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven improvements in past roles. Use metrics where possible to demonstrate the impact of your work. This will help us see the tangible results you can bring to our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon unless it's relevant to the role. We appreciate clarity and want to quickly understand your qualifications and how you can contribute to our goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you're keen on joining the QBE team. Let’s make it happen together!
How to prepare for a job interview at QBE
✨Know Your Stuff
Make sure you brush up on your knowledge of Alteryx, Power Platform, and coding. Be ready to discuss how you've used these tools in past projects, especially in the context of process improvement. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Impact
Prepare specific examples of how you've led process improvement initiatives that delivered measurable results. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your ability to drive change and achieve business goals.
✨Engage with Stakeholders
Think about how you've built effective partnerships with stakeholders in previous roles. Be ready to share examples of how you've influenced others and embedded a culture of continuous improvement. This will highlight your collaborative skills and your understanding of the importance of stakeholder management.
✨Ask Insightful Questions
Prepare thoughtful questions about QBE's current processes and any challenges they might be facing. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. Plus, it gives you a chance to demonstrate your analytical mindset right off the bat!
