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For Companies At a Glance
- Tasks: Lead a team of analysts to drive change in Claims and Operations.
- Company: Join QBE, a global insurer with a human touch.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension plan.
- Why this job: Make a real impact while shaping strategies and driving innovation.
- Qualifications: Experience in business analysis and strong communication skills required.
- Other info: Dynamic, collaborative environment with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Type: Permanent, full time
Hybrid role, happy to talk flexible working
The Opportunity
QBE Europe are recruiting an IT Business Analytics Manager to join our team on a full time, permanent basis focusing on change in the Claims and Operations space. As an IT Business Analysis Manager, you’ll manage and mentor a team of analysts while acting as the vital link between business and IT. You’ll shape strategy, drive agile delivery, and lead process and systems analysis to unlock value across the organisation. With a focus on innovation, collaboration, and continuous improvement, this role offers the opportunity to influence strategic roadmaps, deliver meaningful change, and build strong relationships with stakeholders and industry experts alike. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
- Manage a team of Business Analysts providing coaching and mentoring.
- Act as the interface between business and IT teams to provide analysis support, building domain expertise to support your aligned business unit in shaping their strategy.
- Lead in an agile working environment, encouraging collaboration, innovation, and flexibility.
- Specialise in process, business, or systems analysis to identify gaps and define or redesign processes.
- Manage essential process documentation and project implementation by collaborating with business partners.
- Contribute to the development and maintenance of the strategic technical roadmap for the domain.
- Support the implementation of business-led change to achieve business objectives.
- Drive overall improvement in the quality of analysis outputs.
- Build relationships with industry experts and stakeholders to align solutions with business and IT strategy.
- Facilitate workshops and meetings to ensure objectives are met.
- Communicate updates and changes in the IT strategy to all business stakeholders.
About you
- Demonstrated ability to effectively communicate with all levels in IT and business.
- Have strong Insurance and domain expertise.
- Experience of managing cross functional teams and matrix management.
- Experience of negotiating and influencing executive level sponsors.
- Proven experience of interpreting business strategy and translating this into IT strategy.
- Significant business analysis experience, including managing multiple projects and complex projects.
- Strong track record of technology delivery.
- Experience of managing and working with IT external vendors.
- Significant experience in the insurance industry.
- Project management experience, business analysis and improvement experience.
- Experience managing or leading others with increasing levels of responsibility.
- Some experience in a similar tech service environment within related industries.
- Experience working in a team-oriented, agile, collaborative environment.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations Awards & Recognition. We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance.
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
To learn more about our achievements, click here. Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Skills
- Adaptability
- Analytical Thinking
- Business Management
- Critical Thinking
- Financial Systems
- Information Technology Applications
- Information Technology Strategies
- Intentional collaboration
- IT Project Lifecycle
- IT Service Management (ITSM)
- Managing performance
- Problem Solving
- Risk Management
- Stakeholder Management
- Team Management
How to Apply
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
IT Business Analytics Manager employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analytics Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the IT Business Analytics Manager role. Keep it concise and focus on how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Business Analytics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Business Analytics Manager. Highlight your experience in managing teams, driving agile delivery, and your expertise in the insurance industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our mission at QBE. Don’t forget to mention any relevant projects or achievements that showcase your analytical prowess.
Showcase Your Communication Skills: As a bridge between business and IT, strong communication is key. In your application, give examples of how you've effectively communicated with stakeholders at all levels. We love seeing candidates who can articulate their thoughts clearly and confidently!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy! Just click 'Apply' and follow the steps. We can't wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at QBE
✨Know Your Stuff
Make sure you brush up on your knowledge of business analysis and the insurance industry. Understand the key challenges and trends in the sector, as well as QBE's specific goals and strategies. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an IT Business Analytics Manager, you'll be managing a team. Be prepared to discuss your experience in leading teams, mentoring analysts, and driving collaboration. Share specific examples of how you've successfully managed projects and influenced stakeholders in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle real-world situations. Think of scenarios where you've identified gaps in processes or led successful change initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their experiences at QBE and the team's dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
