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For Companies At a Glance
- Tasks: Lead global Data & AI operations, ensuring smooth governance and operational effectiveness.
- Company: Join QBE, a dynamic company with a focus on innovation and collaboration.
- Benefits: Enjoy flexible working, competitive salary, and comprehensive support for your work-life balance.
- Other info: This role offers excellent career growth opportunities and the chance to influence strategic delivery.
- Why this job: Make a real impact in a highly visible role within a complex global environment.
- Qualifications: Proven experience in managing multi-location Data & AI operations and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Location: London or Sydney (Hybrid)
Happy to talk flexible working
The opportunity
How do you enable a global Data & AI function to operate at pace, with clarity and impact? As Data & AI Operations Senior Manager, you will play a pivotal role at the heart of QBE’s Group Data & AI organisation, ensuring the smooth running, governance and operational effectiveness of a complex, multi‑location function. Working closely with the Group Head of Data & AI and senior leaders across the business, you will drive operational excellence, support strategic delivery and create the conditions for Data & AI to scale responsibly and efficiently across QBE. This is a highly visible role with genuine influence — ideal for someone who thrives on bringing structure, alignment and momentum to sophisticated global environments. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
As Data & AI Operations Senior Manager, you will lead and manage the operational activities for the Group Chief Data & AI Technology Office (CDATO), ensuring effective delivery of support services, governance and operational strategy.
Key accountabilities
- Managing budget oversight and business case activity, partnering with finance and relevant teams
- Leading vendor onboarding, governance and SLA management across all Group Data & AI vendor relationships
- Owning change and communications activity for the Group CDATO function
- Managing business‑as‑usual activities related to Data & AI governance
- Producing high‑quality reporting and executive‑level materials, including presentations for senior forums, working closely with SMEs, Change and Communications teams
- Maintaining the Group CDATO internal website and knowledge base, and collaborating with divisional change leads to consolidate change activity into a single, integrated view
- Managing tooling and wider operational issues across CDATO, partnering with Group Platforms and other enabling teams as required
About you
You are a senior Data & AI operations leader with a strong track record of enabling complex, global data and analytics functions to operate effectively. You bring:
- Proven experience running operations for a multi‑location Data, Analytics or AI function within a complex organisation
- Strong strategic judgement, with the ability to identify execution risk and proactively put mitigations in place
- Confidence engaging at executive level, including preparing high‑quality materials for Group Executive and senior governance forums
- Exceptional stakeholder management, communication and influencing skills, with the ability to drive progress without formal authority
- Credibility working with Divisional Heads of Data, IT, ETO and senior business leaders to align priorities, OKRs and outcomes across the organisation
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
Skills
- Adaptability
- Business Management
- Coaching for success
- Collaboration Tools
- Critical Thinking
- Influencing
- Intentional collaboration
- Managing performance
- Navigating ambiguity
- Operational Risks
- Operations Management
- Process Improvements
- Sound Judgment
- Stakeholder Management
- Strategic Management
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Data & AI Operations Senior Manager employer: QBE
Contact Detail:
QBE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & AI Operations Senior Manager
✨Network Like a Pro
Get out there and connect with people in the Data & AI space! Attend industry events, webinars, or even local meetups. The more you engage with others, the better your chances of hearing about job openings before they’re even advertised.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your projects or case studies related to Data & AI operations. This will give potential employers a clear picture of what you can bring to the table.
✨Ace the Interview
Prepare for interviews by researching common questions in the Data & AI field. Practice your responses, focusing on how your skills align with the role. Remember, it’s not just about answering questions but also about showing your passion for the industry!
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Data & AI Operations Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Data & AI Operations Senior Manager. Highlight your experience in managing complex, multi-location functions and any relevant achievements that showcase your operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven operational effectiveness and supported strategic delivery in previous positions.
Showcase Your Communication Skills: Since this role involves preparing high-quality materials for senior forums, make sure to demonstrate your communication prowess. Use clear, concise language and structure your application to reflect your ability to convey complex information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at QBE
✨Know Your Stuff
Make sure you’re well-versed in the specifics of Data & AI operations. Brush up on governance, operational strategies, and how to manage multi-location functions. Being able to discuss these topics confidently will show that you’re the right fit for the role.
✨Prepare Executive-Level Materials
Since this role involves preparing high-quality reports and presentations for senior forums, practice creating concise and impactful materials. Use clear visuals and data to back up your points, as this will demonstrate your ability to communicate effectively at an executive level.
✨Showcase Your Stakeholder Management Skills
Be ready to discuss examples of how you’ve successfully managed stakeholders in previous roles. Highlight your communication and influencing skills, and be prepared to explain how you align priorities across different teams without formal authority.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s Data & AI strategy. Inquire about their current challenges or future goals, which will not only demonstrate your enthusiasm but also your strategic thinking.