At a Glance
- Tasks: Support multinational insurance programmes from quote to cashflow management.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: 30 days holiday, flexible working, private medical insurance, and sustainable investing options.
- Other info: Enjoy opportunities for growth and a supportive work environment.
- Why this job: Make a real impact in a dynamic team while building your career in insurance.
- Qualifications: Experience in multinational insurance servicing and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
The Opportunity
We’re looking for a proactive and detail-oriented individual to join our team as a Multinational Service Specialist. This is a full-time, permanent position based in our Chelmsford office. This role is a fantastic opportunity to build your career in multinational insurance servicing. You’ll be part of a collaborative and supportive team, working with brokers and clients across the globe. If you’re curious, organised, and ready to grow, we’d love to hear from you.
Your New Role
As a Multinational Service Specialist, you’ll support the delivery of complex and compliant multinational insurance programmes throughout their full lifecycle – from quote and bind to policy servicing and cashflow management. You’ll work closely with Producing Office Underwriters and a wide range of internal teams including Credit Control, Claims, Compliance, and our Global Network. You’ll also liaise with local offices, brokers, and clients to ensure programmes run smoothly and meet all regulatory requirements.
Main Responsibilities
- Support the implementation and servicing of multinational programmes in line with business plans.
- Collaborate with underwriters and internal teams to ensure seamless programme delivery.
- Prepare and manage documentation for new and renewal cases, mid-term changes, and local underwriting input.
- Advise underwriters on local servicing costs, taxes, tariffs, and retentions to support accurate pricing.
- Issue clear instructions to servicing offices and manage policy schedules and reinsurance slips.
- Monitor payments and collections to maintain a healthy cash position.
- Use appropriate tools to calculate and allocate taxes across premium distributions.
- Track and analyse programme performance, escalating issues as needed.
- Maintain data quality across systems and ensure compliance with service standards.
- Contribute to continuous improvement initiatives and support audits and peer reviews.
- Act as a buddy to less experienced colleagues, sharing knowledge and best practice.
About You
This is a varied and rewarding role that offers the chance to deepen your understanding of multinational insurance. If you’re a team player who enjoys solving problems and building relationships, this could be the perfect fit.
Skills and Experience You’ll Bring
- Experience in servicing multinational insurance programmes within general insurance.
- Good understanding of territorial insurance regulations and best practice methodologies.
- Excellent communication skills – confident, clear, and collaborative.
- A naturally organised approach with the ability to manage multiple tasks and priorities.
- Analytical thinking and attention to detail, with a proactive mindset.
- Comfortable using MS Office tools (Word, Excel, PowerPoint).
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Multinational Service Specialist in Chelmsford employer: QBE
At QBE, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our employees to make a real impact. With flexible working options, generous holiday allowances, and comprehensive benefits including private medical insurance and a strong pension plan, we prioritise the well-being and growth of our team members. Located in Chelmsford, this role as a Multinational Service Specialist provides a unique opportunity to engage with a diverse global network while contributing to innovative insurance solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Service Specialist in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current employees at QBE on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching QBE’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about making an impact in the multinational insurance space.
✨Tip Number 3
Practice your communication skills! As a Multinational Service Specialist, you’ll need to be clear and confident. Try mock interviews with friends or use online resources to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the QBE team.
We think you need these skills to ace Multinational Service Specialist in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Multinational Service Specialist role. Highlight your experience in servicing multinational insurance programmes and any relevant skills that match the job description.
Show Off Your Communication Skills:Since this role requires excellent communication, don’t shy away from showcasing your ability to collaborate and convey information clearly. Use examples from your past experiences to demonstrate how you’ve effectively communicated with teams or clients.
Be Detail-Oriented:Attention to detail is key in this position. When writing your application, ensure there are no typos or errors. This reflects your organisational skills and shows us you take pride in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at QBE
✨Know Your Multinational Insurance Basics
Before the interview, brush up on your knowledge of multinational insurance programmes. Understand the key concepts, regulations, and best practices that QBE values. This will not only show your enthusiasm for the role but also demonstrate your commitment to being a proactive team player.
✨Showcase Your Communication Skills
As a Multinational Service Specialist, you'll need to communicate effectively with various stakeholders. Prepare examples from your past experiences where you successfully collaborated with teams or clients. Practising clear and confident communication will help you stand out during the interview.
✨Demonstrate Organisational Skills
This role requires managing multiple tasks and priorities. Think of specific instances where you've successfully juggled various responsibilities. Be ready to discuss how you stay organised and ensure that nothing falls through the cracks, as this will resonate well with the interviewers.
✨Prepare Questions About Continuous Improvement
QBE values continuous improvement, so come prepared with thoughtful questions about their initiatives in this area. This shows your interest in contributing to the team's success and your proactive mindset. It also gives you a chance to engage with the interviewers on a deeper level.
