Lead Business Analyst

Primary Details

Time Type: Full time Worker Type: Employee

Lead Business Analyst

The Opportunity

QBE Europe is currently seeking a Lead Business Analyst to join our well-established team in our London Office. This role will be pivotal as we embark on our modernisation journey within our technology and transformation function.

This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. As a Lead Business Analyst at QBE Europe, you will be at the forefront of our efforts to modernize and transform our technology landscape. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives.

Your new role

• Understand the company strategy and ensure team deliverables align with it.

• Develop project documentation in alignment with company policies and methodologies.

• Gather and analyse end-user requirements from business users, providing traceability from business through to implementation

• Scope projects effectively, managing dependencies to minimise change requests.

• Manage implementation of initiatives against the plan and provide post-implementation assistance.

• Support the development of business improvement cases and provide complex solution activities.

• Coordinate testing to ensure system efficiency and user-friendliness, especially in End-to-end and UAT testing.

• Mentor and Guide team members.

• Work collaboratively with others across the business and technology.

About you

• Experience as a senior business analyst or similar transferable position.

• Ability to support stakeholders across the business with change initiatives.

• Experience in working for a London Market Insurer or Financial Services organisation.

• Extensive Experience working with project team including technology and business to translate business needs to technology solutions.

• Experience in Business Analysis, including involvement in system changes, Work breakdown Structure, Epics and Stories

• Experience with understanding and documenting business processes and workflow leading to process improvements.

• Experience with Testing including End-to-End testing and UAT testing

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA – because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).

#LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner – Insurance Business Canada

Employer of the Year 2022Winner – Insurance Insider

British Claims Awards 2022 Winner – InsurTech Award 

Insurance Times Claims Excellence Awards 2022 Winner – Claims Product Solution of the Year 

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response  

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year 

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. 

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).