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For Companies At a Glance
- Tasks: Support underwriting operations and drive continuous improvement in a dynamic team.
- Company: Join QBE Insurance, a global leader in risk management.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Previous experience in a regulated environment and strong analytical skills.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Primary Details
Time Type: Full time
Worker Type: Employee
Underwriting Operations Assistant
Role Highlights
- London based role with hybrid working
- Be part of a supportive, inclusive, and collaborative environment
The Opportunity
We have a newly created opportunity for an Underwriting Operations Assistant to join our dynamic Operations team, supporting International Markets Underwriting.
As part of a knowledgeable and collaborative team, you'll play a key role in ensuring resilient and efficient operational practices across all IM products. Your focus will be on driving continuous improvement and reviewing workflows to enhance performance and consistency.
This is an ideal role for someone who enjoys variety, thrives on problem-solving, and brings strong organisational, analytical and numerical skills to help deliver meaningful change.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.""
We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.
Your new role:
- Operations platforms: Support the end-to-end management and ownership of Lloyds and London Market platforms and QBE workflow and Policy Administration systems.
- Workflow/performance insights: Liaise with Operations Performance team on IM performance data improvements and insights to ensure Team Leaders have accurate and complete data. Supplement centralised reporting with adhoc data insights where required.
- Stakeholder management: Establish and develop your relationships with stakeholders across Underwriting, Operations and other functions to help achieve business objectives. Liaise with various stakeholders to understand and escalate operational issues.
- Process improvement & change: Support Operations Managers with tactical and strategic change projects to continuously improve the way we work, and with their oversight of change on existing tech platforms. Perform root cause analysis on issues that are common across IM Operations teams and implement appropriate solutions.
- Reporting/governance: Coordinate and support regulatory reporting activity. Triage and action London Market queries and updates from third party providers such as Lloyd's/Placing Platforms. Create, review and share Operational documentation for internal teams.
- Overseas offices: Support Operations Managers with the administration of contracts for QBE's overseas offices and ensure reinsurance arrangements are working effectively.
About you:
- An interest in Insurance and Underwriting
- A keen eye for detail and a commitment to accuracy in everything you do.
- A collaborative mindset and excellent communication skills; a true team player.
- Confidence using Microsoft Word and Excel.
- Previous commercial experience, preferably working in a regulated environment, would be ideal.
Benefits""
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
As well as the benefits below we also offer an extensive choice of other options to suit you!"""
- 30 days holiday a year"with the"option"to buy up to 2"additional"days.""
- Pension -"you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.""
- Family friendly policies"- we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.""
To learn more about benefits of working with us, click"" Rewarding our people – QBE European Operations "
Awards & Recognition
We value our employee's experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025:
- Winner: Commercial Lines Insurer of the Year,
- Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click" here ""
Apply now and let's make it happen!""
If you're looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it." "
Skills:
Analytical Thinking, Business Management, Collaboration Tools, Communication, Critical Thinking, Decision Making, Financial Advising, Financial Products, Intentional collaboration, Managing performance, Portfolio Management, Problem Solving, Regulatory Compliance, Risk Management, Stakeholder Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Underwriting Operations Assistant - QBE Insurance employer: QBE Insurance
Contact Detail:
QBE Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Operations Assistant - QBE Insurance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at QBE. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research QBE's values and recent projects. Show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Underwriting Operations Assistant - QBE Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Operations Assistant role. Highlight relevant experience and skills that match the job description, especially your analytical and organisational abilities.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven process improvements or solved problems in previous jobs to show your proactive approach.
Showcase Your Team Spirit: Since we value collaboration, make sure to mention any experiences where you worked effectively within a team. Highlight your communication skills and how you’ve built relationships with stakeholders.
Follow the Application Process: Don’t forget to apply through our website! Follow the step-by-step process to ensure your application is submitted correctly. We can’t wait to hear from you!
How to prepare for a job interview at QBE Insurance
✨Know Your Underwriting Basics
Before the interview, brush up on your understanding of the underwriting lifecycle and key concepts in insurance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used analytical skills in previous roles. Be ready to discuss specific situations where you identified problems and implemented solutions, as this aligns with the job's focus on performance insights and process improvement.
✨Build Rapport with Stakeholders
Think about how you can demonstrate your ability to establish relationships with various stakeholders. Share experiences where you successfully collaborated with different teams, as this is crucial for the role and will highlight your teamwork skills.
✨Be Ready for Change Management Questions
Since the role involves supporting change projects, prepare to discuss your experience with change management. Think of times when you contributed to process improvements or adapted to new systems, and be ready to explain your approach.
