At a Glance
- Tasks: Support the Underwriting team with administrative tasks and customer service.
- Company: Join QBE, a global insurer with a supportive and inclusive culture.
- Benefits: Enjoy 30 days holiday, pension contributions, and family-friendly policies.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong numeracy, Excel skills, and a passion for customer service.
The predicted salary is between 58540 - 71548 £ per year.
The purpose of this role is to provide efficient and timely administrative and technical support to the Underwriting team, ensuring exceptional customer service and resolution of enquiries from Brokers/partners. The role involves assisting underwriters with policy administration, underwriting new business and renewals within set guidelines and service standards, and contributing to the achievement of business objectives.
Role Highlights:
- London based role with hybrid working
- Be part of a supportive, inclusive, and collaborative environment
The Opportunity:
We are currently looking for an Underwriting Assistant role to join our Financial Lines team based in our London office with hybrid working. As an Underwriting Assistant, you will play a crucial role in providing technical and administrative support to our underwriting team. Your responsibilities will include ensuring compliance with legal and regulatory requirements, maintaining accurate underwriting data, and contributing to the overall efficiency of the underwriting process.
Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
Your New Role:
- Contribute to recording and measurement of insurance risks, ensuring accuracy and adherence to performance standards
- Develop and maintain effective working relationships with internal and external stakeholders
- Capture accurate underwriting data on systems to minimise risk and ensure high-quality information output
- Conduct research, prepare reports, and provide backup information to support the team and business planning
- Assist in the production of management information statistics and reports for the business planning process
- Provide general administration support to underwriting for the delivery of a professional service
- Collaborate with colleagues as part of the extended service team to deliver superior service standards
About You:
- A good level of numeracy and literacy
- Experience dealing with complex data and confident using Excel (vlookup/pivot tables/basic formulas)
- A good understanding of AI and how to use it to add value, including putting together effective prompts
- Organisational and prioritisation skills
- Team player with the ability to work collaboratively and develop successful working relationships
- Previous work experience that demonstrates your customer service skills
Benefits:
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Awards & Recognition:
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills:
- Analytical Thinking
- Business Management
- Collaboration Tools
- Communication
- Critical Thinking
- Decision Making
- Financial Advising
- Financial Products
- Intentional collaboration
- Managing performance
- Portfolio Management
- Problem Solving
- Regulatory Compliance
- Risk Management
- Stakeholder Management
Application Close Date: 23/08/2026 11:59 PM
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Underwriting Assistant employer: QBE Insurance
QBE Insurance is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote a healthy work-life balance. Employees benefit from generous holiday allowances, comprehensive health coverage, and robust pension contributions, all while being part of a collaborative culture that values innovation and personal growth. With a commitment to sustainability and diversity, QBE empowers its team to make a meaningful impact both within the company and in the wider community.
