At a Glance
- Tasks: Lead the strategy for technology resilience and continuity across QBE's operations.
- Company: Join QBE Insurance, a leader in risk management and innovation.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive health coverage.
- Other info: Be part of a winning team recognised for diversity and sustainability.
- Why this job: Make a real impact by ensuring operational resilience in a dynamic environment.
- Qualifications: Experience in technology resilience and disaster recovery is essential.
The predicted salary is between 60000 - 75000 £ per year.
hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role.
QBE European Operations (EO) is seeking a Technology Services Resilience & Continuity Lead to establish and drive a comprehensive resilience capability across Technology Services. The successful candidate will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.
As an integral part of Technology Services, the role will take ownership of resilience strategy, integrating disaster recovery, operational resilience, and business continuity alignment into a cohesive framework. This includes leading the evolution of resilience capabilities in line with the IT Service Continuity Management (ITSCM) strategy, ensuring appropriate coverage of an expanded range of disruptive scenarios across Technology Services.
We have an exciting new opportunity for Technology Services Resilience & Continuity Lead to join QBE European Operations (EO) team to establish and drive a comprehensive resilience capability across Technology Services. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
Reporting to Service Delivery and Operations Manager, you will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.
- Define and lead the EO Technology Services resilience and continuity strategy.
- Align disaster recovery and technology resilience capabilities with enterprise operational resilience objectives.
- Ensure resilience frameworks support business critical services and regulatory expectations.
- Embed and evolve the ITSCM strategy across EO, ensuring resilience capabilities address a broad and growing set of disruptive scenarios (e.g. cyber, ransomware, data corruption, infrastructure and third-party events), in line with group direction.
- Partner with business continuity functions to ensure alignment between technology recovery and business recovery requirements.
- Lead and coordinate Technology Services input into regulatory responses and submissions.
- Prepare and present resilience updates, insights, and risk positions at executive and leadership level.
- Build strong relationships with senior stakeholders across Technology Services, Risk, Compliance, and Business teams.
- Act as the central point of coordination for resilience-related activity across EO Technology Services.
- Provide oversight and assurance of DR testing, resilience exercises, and recovery readiness across Technology Services.
- Define and oversee resilience testing strategy, including disaster recovery and scenario-based exercises.
- Ensure testing coverage extends across all ITSCM-defined scenarios, moving beyond traditional data centre recovery to include cyber, data integrity, and third-party disruption scenarios.
Significant experience in technology resilience, disaster recovery, ITSCM, or operational resilience.
Strong understanding of resilience strategy, governance, testing, and recovery planning.
Experience aligning technology recovery capabilities to business continuity and operational resilience requirements.
Knowledge of RTO/RPO, critical service dependency mapping, and scenario-based resilience planning.
Proven ability to manage senior stakeholders and present resilience risks and insights at leadership level.
Experience supporting regulatory, audit, and assurance requirements.
Experience in financial services, insurance, or another highly regulated environment.
Experience with cyber recovery, ransomware scenarios, data integrity events, and third-party disruption.
Relevant certification in resilience, continuity, risk, or IT service management (ITIL or ISO standards).
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year.
Skills required: Business Continuity, Communication, Critical Thinking, Decision Making, Disaster Recovery Planning, Disaster Recovery Strategies, Global IT Infrastructure, Information Technology (IT) Support, Intentional collaboration, Managing performance, Negotiation, Process Improvements, Regulatory Compliance, Risk Management, Sound Judgment.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Lead (Temporary) in London
✨Get Engaged in Cybersecurity Communities
Dive into online forums or local meetups, like OWASP events or Cybersecurity conferences. These spaces are packed with pros who can share insights and might even know about temporary roles at places like QBE Insurance.
✨Showcase Your Skills Publicly
Link your GitHub or create a series of blogs sharing your knowledge on cybersecurity topics. It’s a great way to demonstrate your expertise and attract attention from hiring managers, especially when they see your passion in action.
✨Stay On Top of Temp Opportunities
Keep an eye on platforms that list temporary positions specifically in tech. Websites focusing on contract roles in cybersecurity can lead straight to employers like QBE Insurance.
✨Make Contact with Recruiters Specialising in Cybersecurity
Reach out to recruitment agencies that focus on cybersecurity roles. They often have insights into temporary roles before they’re advertised and can put your name forward to companies like QBE Insurance.
We think you need these skills to ace Technology Lead (Temporary) in London
Some tips for your application 🫡
Show Off Your Technical Skills:In cybersecurity, it's vital to highlight your skills with relevant tools and technologies. Make sure your CV showcases your experience with firewalls, intrusion detection systems, and any cybersecurity frameworks you've worked with. This gives QBE Insurance a clear view of your capabilities right off the bat.
Certifications Matter:If you’ve got any cybersecurity certifications, like CompTIA Security+ or CISSP, flaunt them! These not only validate your skills but also show that you’re committed to the field. Add a section to your CV specifically for this, because in a temporary role like this, those credentials can really set you apart.
Tailor Your Cover Letter to the Role:For a temporary position, we want to see your willingness to learn and adapt quickly. Make your cover letter specific to the role at QBE Insurance; mention why you’re excited about the opportunity and how it fits your career goals. A personal touch can make a big difference!
Don’t Forget the Soft Skills:In cybersecurity, technical skills are crucial, but so are soft skills like teamwork and communication. Make sure to weave examples of how you've collaborated with teams or communicated complex ideas into your application. This shows that you're not just a tech whizz but also a great team player, perfect for a temporary role at QBE Insurance.
How to prepare for a job interview at QBE Insurance
✨Brush Up on Technical Skills
Make sure you’re familiar with the latest cybersecurity tools and techniques, like firewalls, intrusion detection systems, and malware analysis. During the interview with QBE Insurance for the Technology Lead (Temporary), be prepared to discuss specific scenarios where you tackled security threats or vulnerabilities.
✨Show Your Problem-Solving Prowess
Cybersecurity is all about thinking on your feet. Expect technical questions that require you to demonstrate your problem-solving abilities. You might be presented with a mock security breach scenario, so practising your responses to potential threats can be a game changer!
✨Demonstrate Your Adaptability
As this is a temporary role, showing that you're adaptable and quick to learn is crucial. Talk about times you've picked up new skills or reacted to changing situations quickly. Employers want to know you can hit the ground running and keep things secure during your short stay at QBE Insurance.
✨Bring Relevant Certifications
If you have any relevant cybersecurity certifications, like CompTIA Security+ or CEH, be sure to mention them. This can really help you stand out during a temporary hiring process, as it showcases your commitment to the field and your readiness to take on the Technology Lead (Temporary) role at QBE Insurance.
