At a Glance
- Tasks: Lead and support the Underwriting Operations team to achieve high service standards.
- Company: Join QBE Insurance, a global leader in risk management with a human touch.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and family-friendly policies.
- Other info: Be part of an award-winning team focused on innovation and excellence.
- Why this job: Make a real impact while growing your career in a dynamic and supportive environment.
- Qualifications: Experience in people management and strong customer relationships are essential.
The predicted salary is between 55000 - 65000 £ per year.
The purpose of this role is to oversee and support the Underwriting Operations teams, ensuring they work in line with the business plan and delegated authority. This involves maintaining high standards of service delivery, identifying opportunities for improvement, and assisting team members in achieving their personal and professional development goals.
We have a new vacancy for a Team Leader to join our International Property and Casualty team in London. This is an excellent opportunity to join us at an exciting time as we grow and modernise the business. This role will play a key part in QBE’s continued success in International Markets underwriting.
At QBE, we get to the heart of what matters for our customers. We’re an international insurer with more than 13,000 people working across 26 countries. It’s an exciting time as we build momentum towards our vision to become the most consistent and innovative risk partner.
Your new role:
- Proactively manage your team’s resource and workflow using KPIs to meet agreed service levels on quality, quantity and deadlines.
- Develop and performance manage your team of Underwriting Assistants, ensuring objectives are aligned to business requirements, and that we continue to build skills and talent.
- Drive a continuous improvement approach in your team and direct change projects and initiatives for your product area, working in partnership with underwriting, operations and IT to strive for operational excellence.
- Ensure that your team complies with all legal and regulatory requirements to meet internal and external obligations.
About you:
- Proven experience in people management is desirable.
- Strong and established customer and broker relationships.
- Experience in using risk profiling, pricing tools, and loss models.
- Good interpersonal skills and ability to supervise and motivate a team.
- Knowledge of underwriting administration processes in Lloyds/London Market.
- Experience of identifying and implementing process change in Underwriting Operations.
Benefits:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Team Leader - International Property and Casualty in London employer: QBE Insurance
QBE Insurance is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture in the heart of London. With benefits like 30 days of holiday, a generous pension plan, and family-friendly policies, QBE fosters an environment where employees can thrive both personally and professionally. Join a team that values innovation and collaboration, making a meaningful impact in the insurance industry while enjoying the advantages of hybrid working.
