Head of Strategy - QBE Insurance

The Global Head of Cyber Claims Strategy is a key leadership role that focuses on guiding and coordinating the company's cyber claims approach worldwide. This job involves being an expert on cyber claims, participating in industry events, upskilling our claims employees, providing insight and experience on cyber claims, improving claims data, and working with various teams to ensure successful and aligned strategies.

Your new role:

• Alignment of Global Cyber Claims Strategy: In collaboration with local claims teams and leadership, establish and drive a cohesive claims strategy across all regional markets, ensuring consistency and optimal performance with vendors and local teams.
• Subject Matter Expertise: Serve as a leading resource on cyber claims, providing expert guidance and insights to internal teams and external stakeholders.
• Thought Leadership: Engage with industry forums, conferences, brokers, marketing and publications to share expertise and position the organization as a leader in cyber claims.
• Data Improvement and Utilization: Develop and implement strategies for improving claims data accuracy, accessibility, and utilization to inform decision-making and optimize claims outcomes globally.
• Stakeholder Engagement: Collaborate with local claims teams and cyber leaders, including underwriting and cyber services to ensure the alignment and integration of cyber claims strategies.
• Training and Development: Lead and support the training and development of claims professionals, ensuring they are equipped with the latest knowledge and skills in cyber claims.
• Vendor Strategy Consistency: Develop and implement a consistent strategy for managing vendors involved in the cyber claims process, ensuring quality and efficiency across all regions.

About you:

• A deep knowledge and understanding of Cyber Claims
• Excellent Investigative skills
• Current knowledge of compliance, regulatory and statutory requirements
• Negotiation skills
• Excellent communication skills
• Relationship Management skills

Why QBE?

At QBE, we want our people to feel rewarded and inspired to perform at their best, which is why we have created initiatives to support our employees. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. Our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We aim to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We have adopted flexible working across the company and welcome this conversation.

To find out more about why you should work for QBE, visit our careers website.

Benefits include:

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working opportunities, including part-time, job share and compressed hours.
• Pension plan with employer contributions of 10% of your basic salary.
• Private medical insurance for you and your family.
• Family friendly policies offering 26 weeks leave at full pay regardless of gender identity or sexual orientation.
• Short term remote work abroad options.
• Sustainable investing initiatives.
• Cycle-to-Work scheme.

Inclusion and Diversity:

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that reflects the communities we operate in.

Accessibility:

We promote an accessible workplace for all, supporting candidates to perform at their best during the recruitment process.

ESG & Sustainability:

We believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.

What next?

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents.

Skills required include: Coaching for success, Commercial Insurance, Cost Management, Critical Thinking, Decision Making, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Process Improvements, Risk Management, Stakeholder Management, Strategic Leadership, Waterfall Model, Working Independently.

Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.