At a Glance
- Tasks: Manage and negotiate complex insurance claims across various sectors.
- Company: Join QBE Insurance, a leader in innovative risk solutions.
- Benefits: 30 days holiday, flexible working, private medical cover, and a generous pension plan.
- Other info: Enjoy excellent career development opportunities in a dynamic environment.
- Why this job: Be part of a collaborative team shaping the future of claims handling.
- Qualifications: Experience in claims management and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
A new role has arisen in our Portfolio Solutions claims team, covering a variety of classes of insurance. The purpose of this role is to deliver exceptional claims service by determining policy coverage, investigating, evaluating, and negotiating assigned cases, as well as providing timely and accurate support for high complexity claims management.
Step into an exciting role as a London Market Claims Adjuster, where you’ll support the efficient management of a wide range of claims across multiple lines, including Professional Indemnity, Construction, International Property, Casualty, and Marine & Energy. Working within our innovative QPS Portfolio Solutions offering, you’ll help deliver market-leading capacity to global trading partners in a Full Follow role. This is a fantastic opportunity to join a collaborative, inclusive organisation that values your contributions and offers excellent benefits and career development.
We’re building momentum towards our vision to become the most consistent and innovative risk partner.
- Leverage automation tools to efficiently manage the administration of a high volume of low-value, cross-class claims, ensuring accuracy and speed.
- Support with the administration of claims which fall outside automation applying sound judgement and problem-solving skills.
- Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring they are adequately reserved, and settled economically and fairly.
- Contribute to innovation by supporting projects focused on Operational Excellence, Analytics, and Automation, helping to shape the future of claims handling.
Proficiency in Microsoft applications and confidence in working with technology, including automation tools.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Key skills required include Case Management, Claims Administration, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Assessments, and Sound Judgment.
