At a Glance
- Tasks: Lead a dynamic team in managing debtor transactions and enhancing credit control strategies.
- Company: Join QBE Insurance, a leader in innovative risk management.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive medical cover.
- Other info: Work hybrid with opportunities for remote work abroad and sustainable investing.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Proven team management experience; credit control knowledge is a plus.
The predicted salary is between 40000 - 50000 £ per year.
The purpose of this role is to manage and enhance a team responsible for chasing, settling, and allocating debtor transactions within the Credit Control department. Additionally, the role requires providing leadership, direction, and coordination to achieve targets and goals in credit control activities.
This is an exciting opportunity to join our Chelmsford based Credit Control team as a Team Leader on a 12 Months Secondment basis.
Key Responsibilities:
- Managing and leading a team to ensure high standards of performance are met.
- Tracking potential and future bad debtors, aged debt, and cash collection issues to maximise recovery.
- Ensuring timely and accurate collection of unsettled debt for effective credit control.
- Developing and implementing credit control strategies aligned with business goals.
- Setting monthly collection targets and monitoring individual team members' progress.
Strong Stakeholder Management is essential.
Experience in the insurance industry is not essential. Proven track record in team management with emphasis on quality. Experience in credit control, customer service, and managing complex relationships. Experience working with senior management.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working opportunities including part-time, job share, and compressed hours.
- Pension – automatic enrolment into the QBE pension plan with employer contributions of 10% of your basic salary.
- Private medical insurance – fully comprehensive cover for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad – request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – our pension strategy supports our net-zero goal by investing more in green businesses.
- Cycle-to-Work scheme – select a bike and/or accessories up to the value of £5,000.
Key Skills:
- Account Reconciliations
- Adaptability
- Communication
- Critical Thinking
- Customer Service
- Customer Value Management
- Financial Data Reporting
- Financial Products
- High Accuracy
- Intentional collaboration
- Managing performance
- Payment Systems
- Risk Management
- Strategic Leadership
- Team Management
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Credit & Collections Team Lead in Chelmsford, Essex
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like QBE Insurance. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit & Collections Team Lead in Chelmsford, Essex
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to QBE Insurance.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on QBE Insurance's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at QBE Insurance
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with QBE Insurance.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at QBE Insurance will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former QBE Insurance employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
