At a Glance
- Tasks: Support business needs analysis and document requirements for impactful initiatives.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: 30 days holiday, flexible working, private medical insurance, and sustainable investing options.
- Other info: Exciting career growth opportunities in a supportive and innovative environment.
- Why this job: Make a real impact in a dynamic team while developing your skills in business analysis.
- Qualifications: Experience in business analysis, strong communication skills, and familiarity with Jira and Confluence.
The predicted salary is between 51750 - 63250 £ per year.
- Primary Details
- Time Type: Full time
- Worker
Type: Employee The purpose of this role is to support the analysis of business needs, document requirements, and governance to ensure operational business initiatives are delivered.
- Business Analyst
- London
- Permanent, full time ( hybrid)
The opportunity
An exciting new opportunity for an experienced Business Analyst to join our London based International and Multinational team on full-time and permanent basis.
About QBE
At QBE, we get to the heart of what matters for our customers.
And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we ’ re big enough for your ambitions, yet small enough for you to make a real impact.
It ’ s an exciting time.
We ’ re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world?
As part of the QBE team, you ’ ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Reporting to the BA Manager, you will collaborate with stakeholders to understand business needs, elicit and analyse requirements, and support governance and delivery processes to ensure business change initiatives deliver measurable value and successful outcomes.
You will demonstrate strong problem-solving skills, generate innovative ideas, and foster creativity and collaboration within the teams you work with.
You may specialise in process, data, business or systems analysis, applying these disciplines individually or in combination to identify opportunities for improvement, evaluate business challenges, and design or enhance business processes, workflows, applications and ways of working that deliver sustainable business value.
Duties and responsibilities
- Elicit, analyse, prioritise and document business, functional and non-functional requirements.
- Create and maintain epics, user stories, acceptance criteria and requirements traceability.
- Facilitate workshops, stakeholder interviews and analysis sessions.
- Produce current and future-state process models using BPMN standards, ideally in Signavio .
- Collaborate with business stakeholders, project managers, architects, developers and testers to support solution delivery.
- Support backlog refinement, testing, defect resolution and implementation activities.
- Create and maintain analysis artefacts and project documentation in Confluence.
- Manage requirements, user stories, defects and delivery activities in Jira.
- Ensure deliverables align with QBE governance, quality standards and ways of working.
- Work independently whilst integrating effectively into multi-vendor and cross-functional teams.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About You
Essential skills and experience
- Insurance business analysis experience supporting technology and business change initiatives.
- Requirements elicitation, process analysis and workshop facilitation.
- User story and acceptance criteria development.
- BPMN process modelling experience.
- Experience of TOM design.
- Strong stakeholder management and communication skills.
- Practical experience with Jira and Confluence.
- Ability to challenge constructively and drive evidence-based decision making.
- Experience working across multiple priorities and delivery workstreams.
Preferred experience
- London Market
- Underwriting Operations (pre and post bind)
- Portfolio Solutions
- Digital Trading
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
As well as the benefits below we also offer an extensive choice of other options to suit you!
- 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
- Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance– we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies– we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing- we believe sustainable integration is important for long term financial, environmental, and social outcomes.
Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more ingreen businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
- Cycle-to-Work– benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
- Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
- Working Dads Employer Awards 2023 Winner: Parental Policies Award
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills
Business Management, Business Transformation, Communication, Critical Thinking, Global IT Infrastructure, Information Technology Applications, Intentional collaboration, IT Project Lifecycle, Managing performance, Prioritization, Process Improvements, Requirements Gathering, Research Analysis, Risk Management, Stakeholder Management
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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Business Analyst employer: QBE Insurance
QBE Insurance is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote a healthy work-life balance. Employees benefit from generous holiday allowances, comprehensive health coverage, and robust pension contributions, all while being part of a collaborative culture that values innovation and personal growth. With a commitment to sustainability and diversity, QBE empowers its team to make a meaningful impact both within the company and in the wider community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like QBE Insurance!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at QBE Insurance, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at QBE Insurance
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with QBE Insurance’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
