Service Management Lead in Bristol

hackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role.

Time Type: Full time

Cyber Security Lead ~ Type: Permanent, full time Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe is recruiting a Cyber Security Lead to join our European Cyber Security team in our London office. The role has accountability across operational delivery and advisory capabilities within QBE's cyber services and value streams, with the opportunity to drive continuous improvement and transformational change in the way Cyber and information security risk is considered and mitigated across the core business, our programs and projects. This intellectually challenging and highly influential role is part of an enterprise wide Cyber Security capability, accountable for safeguarding QBE from increasingly sophisticated Cyber and information security threats. We're building momentum towards our vision to become the most consistent and innovative risk partner.

• Deliver an effective cyber and information security capability across QBE, partnering to deliver appropriate levels of engagement and risk mitigation.
• Develop the cyber and information security experience across QBE, building awareness and engendering healthy curiosity.
• Build strong collaborative relationships, providing advice and working together to identify and solve root cause problems; demonstrating great tenacity in reducing potential threats and risks.
• Take personal accountability for seeking out and identifying security weaknesses; seeing mitigation through to a secure conclusion.
• Drive Cyber engagement across QBE to ensure issues are identified, self-reported and notified to key stakeholders.
• Act with integrity and transparency in threat and risk identification and problem solving.
• Role model the creation, innovation and negotiation of solutions and risk mitigation strategies; driving fast paced and agile behaviours.
• Drive the development, execution and assurance of an effective Cyber practice; including the adoption of relevant policy, standards, processes and templates.
• Manage and quality assure cyber service and outsourced security arrangements; ensuring delivery to SLAs, quality controls and alignment with QBE requirements.
• Drive collaboration and partnership across the QBE business value streams. Demonstrates exceptional resilience and tenacity in managing and mitigating 24x7 cyber threats whilst successfully managing work life balance.

Solution orientated Problem solving mindset with the ability to see solutions through to delivery.

Demonstrable ability to support the development of QBE cyber services and talent, building technical excellence and decision-making confidence.

Insightful and expert ability to consider where and how people or technology could be exploited; Identity and Access Management, Data Security, Threat and Vulnerability Management, Third Party Risk, Cyber Security Infrastructure and Cyber Security Operations.

Strong decision-making ability when faced with complex and business critical threats.

Excellent communication, negotiation and conflict management skills, with an ability to anticipate and pre-empt potential obstacles; strong listening skills.

Good ability to write and articulate, summarise and present complex problems and messages in a succinct and comprehensible manner.

Exceptionally curious and enquiring mindset with a fast paced and agile personal drive to meet business needs.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. 30 days holiday a year with the option to buy up to 2 additional days.

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: At the heart of it.