At a Glance
- Tasks: Lead the strategy for technology resilience and continuity across the organisation.
- Company: Join QBE, a leader in insurance with a focus on innovation and sustainability.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive private medical insurance.
- Other info: Opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Make a real impact by ensuring operational resilience in a dynamic environment.
- Qualifications: Experience in technology resilience and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
QBE European Operations (EO) is seeking a Technology Services Resilience & Continuity Lead to establish and drive a comprehensive resilience capability across Technology Services. The successful candidate will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.
Responsibilities
- Define and lead the EO Technology Services resilience and continuity strategy.
- Align disaster recovery and technology resilience capabilities with enterprise operational resilience objectives.
- Ensure resilience frameworks support business critical services and regulatory expectations.
- Embed and evolve the ITSCM strategy across EO, ensuring resilience capabilities address a broad and growing set of disruptive scenarios (e.g., cyber, ransomware, data corruption, infrastructure and third‑party events), in line with group direction.
- Partner with business continuity functions to ensure alignment between technology recovery and business recovery requirements.
- Lead and coordinate Technology Services input into regulatory responses and submissions (e.g., DORA and equivalent frameworks).
- Prepare and present resilience updates, insights, and risk positions at executive and leadership level.
- Build strong relationships with senior stakeholders across Technology Services, Risk, Compliance, and Business teams.
- Act as the central point of coordination for resilience‑related activity across EO Technology Services.
- Establish governance frameworks to ensure resilience standards are defined, implemented, and adhered to.
- Provide oversight and assurance of DR testing, resilience exercises, and recovery readiness across Technology Services.
- Ensure governance and assurance processes reflect the increased scope and complexity introduced by multi‑scenario ITSCM requirements.
- Define and oversee resilience testing strategy, including disaster recovery and scenario‑based exercises.
- Ensure testing coverage extends across all ITSCM‑defined scenarios, moving beyond traditional data centre recovery to include cyber, data integrity, and third‑party disruption scenarios.
- Identify and address gaps in resilience capability and recovery readiness.
- Lead oversight and engagement of resilience improvement initiatives, ensuring deliverables are aligned, tracked, and achieved.
Qualifications
Essential
- Significant experience in technology resilience, disaster recovery, ITSCM, or operational resilience.
- Strong understanding of resilience strategy, governance, testing, and recovery planning.
- Experience aligning technology recovery capabilities to business continuity and operational resilience requirements.
- Knowledge of RTO/RPO, critical service dependency mapping, and scenario‑based resilience planning.
- Proven ability to manage senior stakeholders and present resilience risks and insights at leadership level.
- Experience supporting regulatory, audit, and assurance requirements.
- Strong communication, coordination, and continuous improvement skills.
Desirable
- Experience in financial services, insurance, or another highly regulated environment.
- Familiarity with DORA and other operational resilience regulations.
- Experience with cyber recovery, ransomware scenarios, data integrity events, and third‑party disruption.
- Exposure to crisis management, major incident management, and enterprise business continuity.
- Relevant certification in resilience, continuity, risk, or IT service management (e.g., ITIL or ISO standards).
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short‑term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Skills
- Business Continuity
- Communication
- Critical Thinking
- Decision Making
- Disaster Recovery Planning
- Disaster Recovery Strategies
- Global IT Infrastructure
- Information Technology (IT) Support
- Intentional collaboration
- Managing performance
- Negotiation
- Process Improvements
- Regulatory Compliance
- Risk Management
- Sound Judgment
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Technology Resilience & Continuity Lead employer: QBE Insurance Group
QBE European Operations is an exceptional employer, offering a dynamic work environment in London that prioritises employee well-being and professional growth. With a strong commitment to flexible working arrangements, comprehensive benefits including private medical insurance and generous leave policies, and a focus on sustainable practices, QBE fosters a culture of collaboration and innovation. Employees are empowered to lead initiatives in technology resilience and continuity, ensuring meaningful contributions to the organisation's success while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Resilience & Continuity Lead
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including QBE Insurance Group, love seeing candidates who actively engage in these challenges.
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Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through QBE Insurance Group
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at QBE Insurance Group. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Technology Resilience & Continuity Lead
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at QBE Insurance Group insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to QBE Insurance Group that you’re committed to staying ahead in the game.
How to prepare for a job interview at QBE Insurance Group
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at QBE Insurance Group to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at QBE Insurance Group.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
