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For Companies At a Glance
- Tasks: Support strategic broker relationships through data analysis and stakeholder engagement.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive health insurance.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
- Why this job: Make a real impact in the insurance industry while building your career.
- Qualifications: Strong analytical skills and a keen interest in broker relationship management.
The predicted salary is between 40000 - 50000 £ per year.
This is a London based role with hybrid working. A highly visible role supporting QBE’s strategic broker relationships, combining data, coordination and stakeholder engagement at the heart of the distribution function.
The Opportunity
This role offers a great opportunity to work closely with senior stakeholders across underwriting and distribution, supporting the management of QBE’s most strategic broker relationships. Sitting at the centre of broker engagement activity, the role combines data, coordination and relationship management to ensure objectives are delivered, governance is maintained and insights are clearly communicated. It provides strong exposure to the insurance distribution landscape and is well suited to someone who is analytically minded, organised and keen to build their career in broker or distribution-focused roles within a global insurance business.
Your new role:
- Support the planning, development and delivery of engagement strategies for designated strategic brokers.
- Partner with QBE Account Directors to prepare for and participate in Quarterly Business Reviews.
- Track progress against agreed objectives, monitoring performance and highlighting risks or opportunities.
- Coordinate outputs from monthly strategic broker meetings, ensuring actions are delivered to agreed timescales and stakeholders are kept informed.
- Provide day‐to‐day account management support across a portfolio of identified brokers.
- Monitor and report on broker performance, with a focus on new business, retention and profitability.
- Coordinate broker relationship mapping to ensure effective alignment and engagement with priority brokers.
- Leverage data and emerging tools, including AI where appropriate, to streamline processes, improve consistency and enhance reporting and insight.
- Contribute to EO and Global reporting as required.
- Manage the generation, tracking and governance of broker payments in line with contractual terms and broker remuneration policy.
- Support the Head of Agency Management to ensure full compliance with broker onboarding and offboarding processes.
About You
- Strong analytical capability, with the ability to prepare, interpret and present data and management information to support decision‐making and stakeholder discussions.
- Sound judgement and confidence to escalate issues appropriately, recognising when risk, governance or timing requires attention.
- Proficiency in Microsoft Office applications, with confidence working with reports, data and presentation materials; experience with CRM tools such as Salesforce is beneficial.
- A working knowledge of the insurance market, including policies, practices, trends and distribution models, or a strong interest and curiosity to develop this knowledge quickly.
- An understanding of customer and broker service principles, including assessing needs, meeting service standards and supporting positive, long‐term relationships.
- An organised and curious approach, with a willingness to learn and collaborate across teams and geographies, and an interest in distribution or broker relationship management.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Skills: Analytical Thinking, Communication, Critical Thinking, Customer Service, Distribution Management, Financial Management, Intentional collaboration, Managing performance, Negotiation, Operations Management, Problem Solving, Product Management, Risk Management, Stakeholder Management, Strategic Management
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Strategic Broker Co-ordinator employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Broker Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to QBE. Attend events, webinars, or even casual meet-ups. The more connections you make, the better your chances of landing that Strategic Broker Co-ordinator role.
✨Tip Number 2
Prepare for interviews by researching QBE’s strategic broker relationships and their impact on the insurance market. Show us you’re not just interested in the role but also in how you can contribute to their goals. Bring your A-game with data insights and examples of your analytical skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you’re genuinely interested and keeps you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the QBE team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Strategic Broker Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic Broker Co-ordinator role. Highlight relevant experience and skills that match the job description, especially your analytical capabilities and relationship management skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed stakeholder relationships or used data to drive decisions in previous roles.
Show Your Curiosity: We love candidates who are eager to learn! Mention any interest you have in the insurance market or broker relationship management, and how you plan to develop your knowledge further.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to follow the step-by-step process there.
How to prepare for a job interview at QBE Insurance Group
✨Know Your Data
As a Strategic Broker Co-ordinator, you'll be dealing with a lot of data. Make sure you brush up on your analytical skills and understand how to interpret and present data effectively. Familiarise yourself with any relevant metrics or reports that might come up during the interview.
✨Understand the Insurance Landscape
Having a solid grasp of the insurance market is crucial. Do some research on current trends, policies, and distribution models. This will not only show your interest but also help you engage in meaningful conversations with your interviewers.
✨Prepare for Stakeholder Engagement
Since this role involves working closely with senior stakeholders, think about how you can demonstrate your relationship management skills. Prepare examples of how you've successfully engaged with stakeholders in the past and be ready to discuss your approach to building long-term relationships.
✨Show Your Organisational Skills
This position requires a high level of organisation. Be prepared to discuss how you manage multiple tasks and priorities. You could even share specific tools or methods you use to stay organised, as this will highlight your suitability for the role.