At a Glance
- Tasks: Support sales operations by translating data into impactful insights and reporting.
- Company: Join QBE, a global insurer with a supportive and collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunity for career growth in a high-performing team across Europe.
- Why this job: Make a real impact in a dynamic team while developing your skills in data and reporting.
- Qualifications: Experience in sales operations and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
The opportunity:
As part of the continued growth of our European Sales Operations team, we are looking for a Sales Operations – Business Partner to support our operations across the European market. This role can be based in London or Madrid. As a Sales Operations – Business Partner, you will collaborate with colleagues across the European business to translate commercial needs into clear, impactful reporting and scalable business intelligence solutions. Leveraging sales data, you will identify trends and insights that deepen performance understanding and support strategic decision‐making. In addition to delivering robust self‐service reporting, you will act as a trusted partner to the business, helping stakeholders extract real value from data. You will play a key role in aligning reporting standards, improving data quality, and enabling consistent performance management across regions. You will join a high‐performing, well‐established Sales Operations team, known for its expertise, collaboration and supportive culture, where you will have the opportunity to learn, contribute and grow as the team continues to expand. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role:
- Provide effective support to Salesforce.com users across a global platform.
- Act as the initial point of escalation for complex system, process, and improvement‐related issues.
- Manage system change releases, including user communication, training, and adoption support.
- Lead the transition to, and ongoing delivery of, Business Unit reporting and performance management dashboards.
- Manage and engage the Super User Community, building strong and productive working relationships.
- Deliver direct user support and coaching, engaging end users through local forums and business meetings.
- Govern user management processes and provide troubleshooting support.
- Partner with stakeholders across the European business to gather reporting needs and translate them into clear requirements and dashboard/report designs.
- Analyse sales performance data to identify trends, risks, and opportunities, sharing insights to support leadership decision‐making.
- Act as a trusted data and reporting partner, continuously enhancing dashboards and insights based on stakeholder feedback.
About you:
Skills Required
- Strong stakeholder partnership and delivery capability, with proven experience working closely with senior leaders to design and deliver reporting and dashboards aligned to regional and strategic priorities.
- Excellent communication and visual storytelling skills, with the ability to convert complex data into clear, actionable insights.
- Strong strategic mindset, working closely with Sales Leadership to align business and operational insights across regions.
- Solid experience working with technologies such as Salesforce to support data‐driven decision‐making.
- Proven Sales Operations experience, including the design and delivery of sales‐supporting processes aligned to business needs and Sales Operations standards.
- Strong understanding of change management, user enablement, and adoption.
Nice to Have
- Experience designing, building, and maintaining intuitive self‐service dashboards in Power BI.
- European language skills, such as Spanish/French.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills: Coaching, Communication, Critical Thinking, Customer Service, Customer Value Management, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Requirements Analysis, Risk Management, Salesforce (Software), Sales Performance, Stakeholder Management, Waterfall Model
Application Close Date: 22/05/2026 11:59 PM
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Sales Operations - Business Partner employer: QBE Insurance Group
At QBE, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to make a meaningful impact. With a strong focus on professional growth, our Sales Operations team in London or Madrid offers extensive benefits, including generous holiday allowances, private medical insurance, and opportunities for remote work abroad. Join us to be part of an innovative company that values diversity and is committed to your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations - Business Partner
✨Tip Number 1
Network like a pro! Reach out to current employees at QBE on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Sales Operations - Business Partner role.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of examples from your past work that showcase your stakeholder management and data analysis abilities. Make sure you can clearly explain how you've turned complex data into actionable insights.
✨Tip Number 3
Show your enthusiasm for the role and the company during interviews. Research QBE’s recent projects and initiatives, and be ready to discuss how your skills align with their goals. This will demonstrate your genuine interest in being part of their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position and highlighting a key point from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Operations - Business Partner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Operations - Business Partner role. Highlight your experience with Salesforce and any relevant data analysis skills that align with what we're looking for.
Showcase Your Communication Skills:Since this role involves working closely with stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can convert complex data into actionable insights.
Highlight Your Strategic Mindset:We want to see how you think strategically! In your application, mention any past experiences where you've aligned business insights with operational needs, especially if you've worked with senior leaders.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to follow the step-by-step process there.
How to prepare for a job interview at QBE Insurance Group
✨Know Your Data
As a Sales Operations - Business Partner, you'll be working with sales data daily. Make sure you brush up on key metrics and trends relevant to the role. Familiarise yourself with how QBE uses Salesforce and any specific reporting tools mentioned in the job description.
✨Showcase Your Stakeholder Skills
This role requires strong stakeholder partnership capabilities. Prepare examples of how you've successfully collaborated with senior leaders in the past. Think about times when your insights led to strategic decisions or improved processes.
✨Visual Storytelling is Key
You’ll need to convert complex data into actionable insights. Practice explaining a complicated dataset in simple terms. Use visuals if possible, as this will demonstrate your ability to communicate effectively and engage your audience.
✨Prepare for Change Management Questions
Given the emphasis on user enablement and adoption, be ready to discuss your experience with change management. Think of specific instances where you’ve led a transition or helped users adapt to new systems or processes.
