At a Glance
- Tasks: Join us as a Rehabilitation Consultant, managing rehabilitation services and ensuring compliance with policies.
- Company: QBE is a global insurer focused on innovation and building resilient futures for customers.
- Benefits: Enjoy 30 days holiday, flexible working, private medical insurance, and a generous pension plan.
- Other info: Work in a friendly environment with over 13,000 colleagues across 27 countries.
- Why this job: Be part of a supportive culture that values diversity and offers opportunities for personal growth.
- Qualifications: HCPC registered Psychologist preferred; strong communication and report writing skills required.
The predicted salary is between 36000 - 60000 € per year.
# # **Primary Details**Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to effectively administer rehabilitation services, ensuring compliance with QBE policies and procedures while meeting the requirements of both internal and external stakeholders.**Rehabilitation Consultant*** **London, Chelmsford or Leeds*** **Permanent, full time** **(hybrid)****The opportunity**This is an exciting opportunity for an experienced healthcare professional to join our team as a Rehabilitation Consultant.**About QBE**At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.**Your new role**Reporting to Rehab Manager, you will provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders.Duties and responsibilities:* Contribute to the preparation and implementation of Rehabilitation team plans to ensure operational considerations are included.* Determine own work priorities and activities in line with agreed plans to achieve personal and team objectives.* Adhere to all relevant internal policies, procedures, and Clinical Governance processes for a compliant rehabilitation service.* Maintain accurate data collection on the Claims Center to provide evidence of costs and savings.* Manage the audit plan for suppliers and partners, providing accurate information to the Rehabilitation Manager.* Assist in delivering rehabilitation services to maximise customer satisfaction.* Work with internal stakeholders to build and maintain relationships supporting profitable business acquisition and retention.* Liaise with Underwriters and Risk Managers to identify service requirements for QBE policyholders.* Meet with policyholders and attend stakeholder meetings to promote, embed, and review QBE rehabilitation services.**About you*** Previous Healthcare experience* Recognised Clinical qualification* HCPC registered Psychologist is preferred* Excellent written and verbal communication skills* Able to produce detailed reports at various levels* Confident MS office user (Word, Excel, Access, PowerPoint)Preferred Knowledge* MI creation techniques and software; creation of reports* Auditing**Benefits**We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!* **30 days holiday a year** with the option to buy up to 2 additional days.* **Flexible working** - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.* **Pension –** you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.* **Private medical insurance** – we fund fully comprehensive private medical cover for you and all the family.* **Family friendly policies** – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.* **Short term remote work abroad** - you can request up to 20 days per year to work remotely from certain locations abroad.* **Sustainable investing** - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.* **Cycle-to-Work** – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.To learn more about benefits of working with us, click **Awards & Recognition**We value our employee’s experience with us and are proud to have been recognised for the following awards:* **Insurance Post British Insurance Awards 2025:** Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year* **Insurance Post British Insurance Awards 2023:** QBE rated as a 5-Star EmployeeTo learn more about our achievements, click **How to Apply**If you’re looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it.**Skills:**Administration Management, Analytical Thinking, Claims Administration, Critical Thinking, Customer Service, Decision Making, Detail-Oriented, Emotional Awareness, Individual Resilience, Intentional collaboration, Managing performance, Personal Injury Claims, Rehabilitation Counseling, Rehabilitation Management, Supplier ManagementHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr
Rehabilitation Consultant employer: QBE Insurance Group
At QBE, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With flexible working options, generous holiday allowances, and comprehensive benefits including private medical insurance and family-friendly policies, we empower our team to thrive both personally and professionally. Join us in our mission to build a resilient future while enjoying a collaborative environment where your contributions truly matter.
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Rehabilitation Consultant
✨Tip Number 1
Familiarise yourself with QBE's policies and procedures, especially those related to rehabilitation services. Understanding their operational framework will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of QBE, particularly those in the Rehabilitation team. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on the latest trends and best practices in rehabilitation services. Being knowledgeable about current developments will allow you to engage in meaningful discussions during your interview and showcase your expertise.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your skills in administration, data management, and customer service. Tailoring your responses to reflect the responsibilities outlined in the job description will make you a standout candidate.
We think you need these skills to ace Rehabilitation Consultant
Administration Management
Analytical Thinking
Claims Administration
Critical Thinking
Customer Service
Decision Making
Detail-Oriented
Emotional Awareness
Effective Communication
Report Writing
Data Collection and Analysis
Audit Management
Supplier Management
Training and Development
Relationship Building
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Rehabilitation Consultant. Focus on your administration management, analytical thinking, and customer service skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for rehabilitation services and your understanding of QBE's values. Mention specific experiences that demonstrate your ability to adhere to policies and procedures.
Highlight Relevant Qualifications:If you are an HCPC registered Psychologist or have experience in audit activities, make sure to emphasise these qualifications in your application. This will show that you meet the preferred competencies for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at QBE Insurance Group
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Rehabilitation Consultant. Familiarise yourself with QBE's policies and procedures, as well as the specific needs of internal and external stakeholders.
✨Showcase Your Skills
Highlight your experience with MS Office applications and any relevant software for data collection and reporting. Be prepared to discuss how your skills align with the requirements of the role, especially in terms of audit activities and effective communication.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle various situations. Prepare examples from your past experiences where you successfully managed rehabilitation services or improved customer satisfaction.
✨Demonstrate Teamwork and Leadership
Since the role involves coaching and developing junior team members, be ready to discuss your approach to teamwork and leadership. Share examples of how you've supported colleagues in achieving their objectives and contributed to a positive team environment.
