At a Glance
- Tasks: Lead a transformative programme in the insurance industry, shaping technology and operations.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and remote work options.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real impact on customer outcomes and business efficiency.
- Qualifications: Experience in leading large-scale transformation programmes in complex environments.
The predicted salary is between 80000 - 100000 £ per year.
The Opportunity
What if you could lead one of the most critical transformation programmes in the insurance industry today? This is a unique opportunity to take ownership of our Insurance Core Platforms (ICP) programme – a multi-year technology modernisation programme at the heart of how we underwrite, price and serve our customers. You’ll shape and deliver a transformation that fundamentally improves how the business operates, with real impact on growth, efficiency and customer outcomes.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Lead the end-to-end delivery of the Insurance Core Platforms (ICP) programme, shaping and executing a multi-year transformation roadmap across business, technology and operations.
- Act as the single point of ownership for the core modernisation programme, ensuring alignment between strategic priorities and delivery outcomes.
- Partner with senior leaders across Insurance, Technology and Transformation to translate business strategy into executable change programmes.
- Drive integration across underwriting, claims, data and core systems to deliver a joined-up operating model and improved customer outcomes.
- Establish and maintain robust governance, reporting and risk management frameworks, ensuring delivery confidence at Executive and Board level.
- Lead the selection and management of strategic technology partners and vendors, ensuring strong commercial outcomes and value realisation.
- Shape and build a high-performing delivery organisation, enhancing programme maturity and embedding a culture of accountability and continuous improvement.
- Ensure the ICP programme is fully aligned to broader initiatives including Target Operating Model (TOM), Digital Trading and data strategy.
About you
- Proven experience leading large-scale, enterprise-wide transformation programmes, ideally involving core platform or PAS modernisation.
- Strong understanding of the insurance or financial services landscape, with experience operating in complex, regulated environments.
- Ability to operate confidently at Executive and Board level, influencing senior stakeholders and driving alignment across functions.
- Demonstrated experience managing complex delivery environments, including vendor ecosystems, large budgets and multi-disciplinary teams.
- Strategic mindset with the ability to translate vision into practical, deliverable plans.
- Comfortable operating in ambiguous, fast-paced environments, bringing clarity, structure and momentum to complex programmes.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – employer contributions of 10% of your basic salary.
- Private medical insurance – fully comprehensive cover for you and your family.
- Short term remote work abroad – up to 20 days per year.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for multiple industry awards including:
- Insurance Post British Insurance Awards 2025 – multiple wins across Commercial Lines, Reinsurance and ESG.
- AXCO Global Insurance Awards 2024 – Network Management of the Year.
- Insurance Business UK 5-Star Cyber Awards 2024.
If you’re looking for a career that combines your expertise and your impact, click Apply today. Your career. At the heart of it.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Director - Insurance Core Platforms
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like QBE Insurance Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like QBE Insurance Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Programme Director - Insurance Core Platforms
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at QBE Insurance Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at QBE Insurance Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at QBE Insurance Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at QBE Insurance Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at QBE Insurance Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding QBE Insurance Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
