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- Tasks: Lead the development and implementation of business continuity and operational resilience policies.
- Company: QBE is a global insurer offering diverse risk management solutions across 27 countries.
- Benefits: Enjoy 30 days holiday, flexible working, private medical insurance, and family-friendly policies.
- Why this job: Join a dynamic team focused on enhancing resilience and making a positive impact in the community.
- Qualifications: Experience in a business-facing role with strong documentation and communication skills required.
- Other info: Opportunities for personal development and a culture of continuous improvement await you.
The predicted salary is between 36000 - 60000 £ per year.
QBE Europe is recruiting for an Operational Resilience Manager to join a well-established risk and resilience team in either our Leeds or London office. In the role you will be responsible for leading the development, maintenance, and implementation of policies and frameworks for business continuity and operational resilience. You will champion practical resilience solutions to support the business in implementing, testing, and enhancing resilience solutions.
Your new role:
- Lead the development and implementation of business continuity and operational resilience policies.
- Participate in annual planning and set objectives to ensure high-quality results.
- Develop and deliver training and communication plans for all business functions.
- Act as a subject matter expert providing effective guidance and advice on operational resilience regulations.
- Identify vulnerabilities through comprehensive testing and support strategic solutions.
- Engage with internal customers to enhance delivery and drive continuous improvement.
- Coordinate crisis and incident handling to facilitate effective crisis response.
- Manage business continuity and operational resilience tools and liaise with software providers.
- Ensure up-to-date knowledge and skills relevant to frameworks through personal development.
- Foster a culture of continuous improvement, motivation, and collaboration within the team.
About you:
- Experience in a business-facing role.
- Proven experience of handling data and producing operational documentation in a structured, coherent, and efficient manner for various audiences.
- Proven ability to review, understand and interpret documents.
- Proven experience of working effectively with all levels throughout the organisation.
- Sound experience of evidence-based control development and execution.
- Experience of working in a flexible environment.
- Sound Business Continuity and Operational Resilience management experience.
- Experience of working in a regulated environment & dealing with internal and external audits would be helpful.
Why QBE?
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important, so our flexible working opportunities are open to all, including part-time, job share, and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and your family.
- Family-friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent.
- Short-term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long-term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Operational Resilience Manager employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in operational resilience and business continuity. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in this ever-evolving field.
✨Tip Number 2
Network with professionals in the risk and resilience sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at QBE.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented business continuity plans or resilience strategies in previous roles. Real-life scenarios will showcase your expertise and problem-solving skills effectively.
✨Tip Number 4
Research QBE's values and culture thoroughly. Understanding their approach to operational resilience and how they support their employees will allow you to tailor your conversation during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Operational Resilience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational resilience and business continuity. Use specific examples that demonstrate your ability to handle data, produce documentation, and work effectively across various levels of an organisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational resilience. Mention how your skills align with the responsibilities outlined in the job description, such as developing policies and engaging with internal customers.
Highlight Relevant Skills: In your application, emphasise key skills mentioned in the job description, such as analytical thinking, risk management, and stakeholder management. Provide concrete examples of how you have applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Operational Resilience Manager.
How to prepare for a job interview at QBE Insurance Group
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Operational Resilience Manager. Familiarise yourself with business continuity policies and operational resilience frameworks, as these will be central to your discussions.
✨Showcase Your Experience
Prepare to discuss your previous experience in business-facing roles, particularly how you've handled data and produced operational documentation. Be ready to provide examples that demonstrate your ability to work effectively across different levels of an organisation.
✨Demonstrate Analytical Skills
Highlight your analytical thinking and critical problem-solving skills. Be prepared to discuss how you've identified vulnerabilities in past roles and the strategic solutions you implemented to address them.
✨Engage with the Company Culture
Research QBE's culture and values, especially their focus on continuous improvement and collaboration. Be ready to discuss how you can contribute to fostering this culture within the team.
