At a Glance
- Tasks: Support multinational insurance programmes from quote to cashflow management.
- Company: Join QBE, a global insurer with a human touch.
- Benefits: 30 days holiday, flexible working, and private medical insurance.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in a collaborative team while growing your career.
- Qualifications: Experience in multinational insurance and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Winner of Excellence in Diversity, Equity & Inclusion Award 2025 at the Insurance Business Australia Awards for our Respect@QBE program.
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance.
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
- UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year.
- Working Dads Employer Awards 2023 Winner: Parental Policies Award.
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee.
We’re looking for a proactive and detail-oriented individual to join our team as a Multinational Service Specialist. This is a full-time, permanent position based in our Chelmsford office. This role is a fantastic opportunity to build your career in multinational insurance servicing. You’ll be part of a collaborative and supportive team, working with brokers and clients across the globe. If you’re curious, organised, and ready to grow, we’d love to hear from you.
As a Multinational Service Specialist, you’ll support the delivery of complex and compliant multinational insurance programmes throughout their full lifecycle - from quote and bind to policy servicing and cashflow management. You’ll work closely with Producing Office Underwriters and a wide range of internal teams including Credit Control, Claims, Compliance, and our Global Network. You’ll also liaise with local offices, brokers, and clients to ensure programmes run smoothly and meet all regulatory requirements.
Main Responsibilities:
- Support the implementation and servicing of multinational programmes in line with business plans.
- Collaborate with underwriters and internal teams to ensure seamless programme delivery.
- Prepare and manage documentation for new and renewal cases, mid-term changes, and local underwriting input.
- Advise underwriters on local servicing costs, taxes, tariffs, and retentions to support accurate pricing.
- Issue clear instructions to servicing offices and manage policy schedules and reinsurance slips.
- Monitor payments and collections to maintain a healthy cash position.
- Use appropriate tools to calculate and allocate taxes across premium distributions.
- Track and analyse programme performance, escalating issues as needed.
- Maintain data quality across systems and ensure compliance with service standards.
- Contribute to continuous improvement initiatives and support audits and peer reviews.
- Act as a buddy to less experienced colleagues, sharing knowledge and best practice.
This is a varied and rewarding role that offers the chance to deepen your understanding of multinational insurance. If you’re a team player who enjoys solving problems and building relationships, this could be the perfect fit.
Skills and Experience You’ll Bring:
- Experience in servicing multinational insurance programmes within general insurance.
- Good understanding of territorial insurance regulations and best practice methodologies.
- Excellent communication skills - confident, clear, and collaborative.
- A naturally organised approach with the ability to manage multiple tasks and priorities.
- Analytical thinking and attention to detail, with a proactive mindset.
- Comfortable using MS Office tools (Word, Excel, PowerPoint).
To submit your application, click "Apply" and follow the step by step process.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Multinational Service Specialist employer: QBE Insurance Group
QBE is an exceptional employer that prioritises employee well-being and professional growth, offering a generous 30 days of holiday, flexible working arrangements, and comprehensive benefits including private medical insurance and family-friendly policies. Located in Chelmsford, the role of Multinational Service Specialist provides a unique opportunity to work within a collaborative team, contributing to innovative multinational insurance solutions while enjoying a supportive work culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Multinational Service Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practice common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Multinational Service Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multinational Service Specialist role. Highlight relevant experience in multinational insurance and showcase your skills in communication and analytical thinking. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through – we love a good story!
Showcase Your Skills:In your application, make sure to highlight your adaptability and problem-solving skills. Mention specific examples where you've successfully managed multiple tasks or collaborated with teams. We’re looking for proactive individuals who can thrive in a dynamic environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at QBE Insurance Group
✨Know Your Multinational Insurance Basics
Before the interview, brush up on your knowledge of multinational insurance programmes. Understand the key concepts, regulations, and best practices that are relevant to the role. This will not only show your enthusiasm but also demonstrate your readiness to contribute from day one.
✨Showcase Your Communication Skills
As a Multinational Service Specialist, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully collaborated with teams or resolved conflicts in the past. Practising clear and confident communication will help you stand out during the interview.
✨Demonstrate Your Organisational Skills
This role requires managing multiple tasks and priorities. Be ready to discuss how you stay organised and ensure deadlines are met. You might even want to share specific tools or methods you use to keep track of your work, as this will highlight your proactive mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
