Primary DetailsTime Type: Full timeWorker Type: EmployeeQBE European Operations (EO) is seeking a Technology Services Resilience & Continuity Lead to establish and drive a comprehensive resilience capability across Technology Services. The successful candidate will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.As an integral part of Technology Services, the role will take ownership of resilience strategy, integrating disaster recovery, operational resilience, and business continuity alignment into a cohesive framework. This includes leading the evolution of resilience capabilities in line with the IT Service Continuity Management (ITSCM) strategy, ensuring appropriate coverage of an expanded range of disruptive scenarios across Technology Services.Technology Resilience & Continuity LeadLondonPermanent, full time(hybrid)The opportunityWe have an exciting new opportunity for Technology Services Resilience & Continuity Lead to join QBE European Operations (EO) team to establish and drive a comprehensive resilience capability across Technology Services.We’re building momentum towards our vision to become the most consistent and innovative risk partner. Your new role Reporting to Service Delivery and Operations Manager, you will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions, while meeting regulatory and business expectations.Duties and ResponsibilitiesDefine and lead the EO Technology Services resilience and continuity strategy.Align disaster recovery and technology resilience capabilities with enterprise operational resilience objectives.Ensure resilience frameworks support business critical services and regulatory expectations.Embed and evolve the ITSCM strategy across EO, ensuring resilience capabilities address a broad and growing set of disruptive scenarios (e.g. cyber, ransomware, data corruption, infrastructure and third-party events), in line with group direction.Partner with business continuity functions to ensure alignment between technology recovery and business recovery requirements.Lead and coordinate Technology Services input into regulatory responses and submissions (e.g. Prepare and present resilience updates, insights, and risk positions at executive and leadership level.Build strong relationships with senior stakeholders across Technology Services, Risk, Compliance, and Business teams.Act as the central point of coordination for resilience-related activity across EO Technology Services.Provide oversight and assurance of DR testing, resilience exercises, and recovery readiness across Technology Services.Define and oversee resilience testing strategy, including disaster recovery and scenario-based exercises.Ensure testing coverage extends across all ITSCM-defined scenarios, moving beyond traditional data centre recovery to include cyber, data integrity, and third-party disruption scenarios.About you Essential:Significant experience in technology resilience, disaster recovery, ITSCM, or operational resilience.Strong understanding of resilience strategy, governance, testing, and recovery planning.Experience aligning technology recovery capabilities to business continuity and operational resilience requirements.Knowledge of RTO/RPO, critical service dependency mapping, and scenario-based resilience planning.Proven ability to manage senior stakeholders and present resilience risks and insights at leadership level.Experience supporting regulatory, audit, and assurance requirements.Desirable:Experience in financial services, insurance, or another highly regulated environment.Experience with cyber recovery, ransomware scenarios, data integrity events, and third-party disruption.Relevant certification in resilience, continuity, risk, or IT service management. (ITIL or ISO standards)BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of 5,000. Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year Insurance Post British Insurance Awards 2023: Skills:Business Continuity, Communication, Critical Thinking, Decision Making, Disaster Recovery Planning, Disaster Recovery Strategies, Global IT Infrastructure, Information Technology (IT) Support, Intentional collaboration, Managing performance, Negotiation, Process Improvements, Regulatory Compliance, Risk Management, Sound JudgmentHow to Apply:To submit your application, click "Apply" and follow the step by step process.Full time
Technology Lead (Temporary) in London employer: QBE Insurance Group
QBE Insurance Group is an excellent employer, offering a dynamic work environment in Leeds that promotes a healthy work-life balance through its hybrid work model. Employees benefit from competitive perks such as 30 days of holiday and private medical insurance, alongside opportunities for professional growth and development in the field of personal injury claims. The company's commitment to sustainable investing further enhances its appeal, making it a rewarding place for those looking to make a meaningful impact in their careers.
