Senior Project Manager in London

Position Overview

The purpose of this role is to manage the delivery of programs and projects, ensuring effective stakeholder engagement, budget reporting, and partnership management with third‑party contributors. The role involves executing business strategy for assigned programs, underwriting business within authorised limits, evaluating risks, and contributing to a profitable portfolio by gaining industry knowledge and expertise in specific lines of business.

Responsibilities

• Lead and own the end‑to‑end delivery of complex, strategic change initiatives, ensuring successful outcomes aligned to business objectives with a strong focus on value realisation and seamless transition into BAU.
• Partner with the Transformation Office and senior stakeholders to shape initiatives, developing compelling business cases that clearly articulate benefits, costs, risks, and strategic alignment.
• Set the overall delivery approach and integrated roadmap, ensuring alignment across multiple workstreams, dependencies, and business priorities.
• Define and drive communication and engagement strategies, ensuring clear, consistent messaging across senior stakeholders and executive forums.
• Own financial governance, including budget oversight, forecasting, and ensuring delivery of initiatives within agreed financial parameters.
• Proactively identify and manage risks, issues, and interdependencies, driving early intervention and resolution to protect delivery outcomes.
• Oversee and coordinate delivery across multiple teams, suppliers, and business units, ensuring alignment, pace, and accountability.
• Build and maintain strong, trusted relationships at senior and executive levels, influencing decision‑making and driving alignment across complex stakeholder landscapes.
• Provide leadership and direction to project and delivery teams, fostering high performance, accountability, and a culture of collaboration and continuous improvement.
• Establish and uphold robust governance and assurance frameworks, ensuring transparency, effective decision‑making, and adherence to organisational standards.

Qualifications

• Extensive experience leading complex change or transformation initiatives, ideally within the UK insurance environment.
• Strong strategic leadership capability, with the ability to shape initiatives and align delivery to broader business outcomes.
• Highly effective stakeholder management skills, with experience engaging and influencing senior executives and diverse stakeholder groups.
• Strong commercial and financial acumen, with experience managing large budgets and driving value‑focused outcomes.
• Proven ability to lead through ambiguity and complexity, making informed decisions and navigating competing priorities.
• Track record of proactively managing risks and driving resolution, anticipating challenges before they impact delivery.
• Excellent communication and influencing skills, with the ability to articulate complex messages clearly and confidently at executive level.
• Experience leading, coaching and developing high‑performing, cross‑functional teams, including third‑party suppliers.
• Demonstrates integrity, transparency, and sound judgement, maintaining objectivity and credibility in all situations.
• Relevant Programme/Project Management qualifications desirable, with a strong understanding of delivery methodologies and governance frameworks.

Benefits

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – balancing work and life is important, and flexible working opportunities are open to all, including part‑time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.