At a Glance
- Tasks: Transform the reinsurance function through process improvements and stakeholder collaboration.
- Company: Join QBE, a supportive company driving growth and transformation in Europe.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension scheme.
- Other info: Hybrid work options available in London or Leeds with excellent career growth.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in insurance and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
Overview
In this role, you will be the SME for reinsurance domain, working with business and IT teams to transform the Reinsurance function through process and system changes.
You will collect and translate business needs into technical requirements, manage stakeholders, and support delivery with production support and risk-aware decision making.
You’ll drive process improvements, map workflows, and ensure clear end-user guidance and documentation.
The position offers hybrid work in London or Leeds and a chance to contribute to QBE’s growth and transformation in Europe.
- Pay / Benefits
- 30 days holiday with option to buy up to 2 extra days
- Flexible working (part-time, job share, compressed hours)
- Pension with 10% employer contributions
- Rewards and recognition programs
- Supportive culture with human touch
Responsibilities
- Act as SME for key internal stakeholders to ensure high customer satisfaction
- Handle production support items within SLAs, with escalation and workarounds as needed
- Identify and initiate continuous improvement opportunities to boost performance and efficiency
- Assess risks within your domain and guide risk-based decisions with stakeholders
- Assist in developing project documentation and best practices
- Analyze workflows and produce process maps to spot improvement areas
- Support end-users by clarifying requirements and providing process documentation
- Collaborate with developers and SMEs to translate requirements into functional specs
- Participate in implementation planning and support successful outcomes
- Conduct system and procedure performance testing and recommend improvements
- Key requirements
- Background in insurance is essential
- Reinsurance experience is advantageous
- Ability to translate business needs into technical requirements and user stories
- Strong stakeholder management and communication skills
- A mindset that challenges the status quo and proposes new ideas
- Experience working closely with technology/delivery teams
- Understanding of process integration with technology in an agile context
- Business analysis, technical analysis, and improvement experience
- IT background with exposure to business process re-engineering, commercial analysis, SLAs, and business transformation
- Data analysis and process mapping experience
- Translating business needs into development-ready user stories
- Stakeholder management
- Effective communication
- Problem solving
- Requirements gathering
- User stories
- Process mapping
Senior Business Analyst – Reinsurance in London employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based IT Business Analyst role provides not only competitive benefits such as flexible working arrangements and generous holiday allowances but also ample opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in the insurance industry while enjoying a strong commitment to sustainability and employee well-being.
