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- Tasks: Support sales operations by translating data into impactful insights and reporting.
- Company: Join QBE, a global insurer with a supportive and collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Opportunity for career growth in a high-performing team across Europe.
- Why this job: Make a real impact in a dynamic team while developing your skills in data and reporting.
- Qualifications: Experience in sales operations and strong communication skills are essential.
The predicted salary is between 50000 - 65000 ÂŁ per year.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. Weâre an international insurer with more than 13,000 people working across 26 countries â which means weâre big enough for your ambitions, yet small enough for you to make a real impact. Itâs an exciting time. Weâre building momentum towards our vision to become the most consistent and innovative risk partner.
The opportunity:
As part of the continued growth of our European Sales Operations team, we are looking for a Sales Operations â Business Partner to support our operations across the European market. This role can be based in London or Madrid. As a Sales Operations â Business Partner, you will collaborate with colleagues across the European business to translate commercial needs into clear, impactful reporting and scalable business intelligence solutions. Leveraging sales data, you will identify trends and insights that deepen performance understanding and support strategic decisionâmaking. In addition to delivering robust selfâservice reporting, you will act as a trusted partner to the business, helping stakeholders extract real value from data. You will play a key role in aligning reporting standards, improving data quality, and enabling consistent performance management across regions. You will join a highâperforming, wellâestablished Sales Operations team, known for its expertise, collaboration and supportive culture, where you will have the opportunity to learn, contribute and grow as the team continues to expand. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role:
- Provide effective support to Salesforce.com users across a global platform.
- Act as the initial point of escalation for complex system, process, and improvementârelated issues.
- Manage system change releases, including user communication, training, and adoption support.
- Lead the transition to, and ongoing delivery of, Business Unit reporting and performance management dashboards.
- Manage and engage the Super User Community, building strong and productive working relationships.
- Deliver direct user support and coaching, engaging end users through local forums and business meetings.
- Govern user management processes and provide troubleshooting support.
- Partner with stakeholders across the European business to gather reporting needs and translate them into clear requirements and dashboard/report designs.
- Analyse sales performance data to identify trends, risks, and opportunities, sharing insights to support leadership decisionâmaking.
- Act as a trusted data and reporting partner, continuously enhancing dashboards and insights based on stakeholder feedback.
About you:
Skills Required
- Strong stakeholder partnership and delivery capability, with proven experience working closely with senior leaders to design and deliver reporting and dashboards aligned to regional and strategic priorities.
- Excellent communication and visual storytelling skills, with the ability to convert complex data into clear, actionable insights.
- Strong strategic mindset, working closely with Sales Leadership to align business and operational insights across regions.
- Solid experience working with technologies such as Salesforce to support dataâdriven decisionâmaking.
- Proven Sales Operations experience, including the design and delivery of salesâsupporting processes aligned to business needs and Sales Operations standards.
- Strong understanding of change management, user enablement, and adoption.
Nice to Have
- Experience designing, building, and maintaining intuitive selfâservice dashboards in Power BI.
- European language skills, such as Spanish/French.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension â you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance â we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Awards & Recognition
We value our employeeâs experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills: Coaching, Communication, Critical Thinking, Customer Service, Customer Value Management, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Requirements Analysis, Risk Management, Salesforce (Software), Sales Performance, Stakeholder Management, Waterfall Model
Application Close Date: 22/05/2026 11:59 PM
How to Apply: To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Sales Operations - Business Partner in London employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Operations - Business Partner in London
â¨Tip Number 1
Network like a pro! Reach out to current employees at QBE on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process.
â¨Tip Number 2
Prepare for the interview by researching common questions for Sales Operations roles. Think about how your past experiences align with the skills they're looking for, especially around stakeholder management and data analysis.
â¨Tip Number 3
Showcase your communication skills during interviews. Practice explaining complex data insights in simple terms, as this is key for the role. Remember, they want someone who can translate data into actionable insights!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the QBE team.
We think you need these skills to ace Sales Operations - Business Partner in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Operations - Business Partner role. Highlight your experience with Salesforce and any relevant data analysis skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Donât forget to mention your stakeholder management experience!
Showcase Your Communication Skills: Since this role involves a lot of collaboration, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itâs the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at QBE Insurance Group
â¨Know Your Data
Before the interview, dive deep into understanding sales data and reporting. Familiarise yourself with how QBE uses Salesforce and other tools to drive decision-making. Being able to discuss specific examples of how you've used data to influence business outcomes will impress your interviewers.
â¨Showcase Your Stakeholder Skills
Prepare to talk about your experience in managing relationships with senior leaders. Think of examples where you successfully translated complex data into actionable insights for stakeholders. This role is all about collaboration, so demonstrating your ability to partner effectively will be key.
â¨Visual Storytelling is Key
Practice explaining complex data visually. Bring along examples of dashboards or reports you've created in the past. Being able to convey information clearly and engagingly will show that you can deliver impactful reporting, which is crucial for this position.
â¨Embrace Change Management
Since this role involves managing system changes and user adoption, be ready to discuss your experience with change management. Share specific strategies you've used to help teams adapt to new processes or technologies, highlighting your proactive approach to user enablement.