At a Glance
- Tasks: Support business partners by gathering requirements and enhancing business capabilities.
- Company: Join QBE, a global insurer with a human touch and innovative spirit.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance.
- Other info: Collaborate with diverse teams across Europe and India for exciting projects.
- Why this job: Make a real impact by bridging business and technology in a dynamic environment.
- Qualifications: Experience in business analysis within the insurance domain is essential.
The predicted salary is between 63000 - 77000 £ per year.
The purpose of this role is to support business partners in gathering requirements, providing expertise, and executing plans to enhance business capability and achieve results. This role involves collaborating with technology teams to deliver system incidents, enhancements, and solutions, as well as conducting analysis of business needs and managing stakeholders to support organisational growth and promote positive changes in the analysis process.
This role acts as a liaison between the business and IT teams, providing technical knowledge, executing production support tasks, and maintaining relationships to drive system and process improvements.
As a Business Analyst, you will be working with business users and technology teams across multiple countries (Europe and India) and will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes.
Key responsibilities include:
- Serve as an Insurance Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved.
- Act as the bridge between business stakeholders, underwriting teams, operations, and technology teams, ensuring business requirements are accurately captured and analysed to be translated into successful technology solutions.
- Elicit, analyse, document, and validate business, functional, and non-functional requirements.
- Facilitate workshops with underwriting, operations, product, claims, finance, and technology stakeholders.
- Translate complex business needs into Epics, Features, User Stories, Acceptance Criteria, Success criteria, and process models.
- Perform gap analysis and impact assessments for system changes and enhancements.
- Develop As-Is and To-Be process maps and target operating models.
- Support the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination, etc.
- Partner with Architects or Development teams to produce appropriate design specifications.
- Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions.
- Mitigate risks in delivery while keeping to agreed plan and timeframes.
- Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation.
- Collaborate with developers and subject matter experts to achieve departmental service-level agreements.
- Participate in implementation planning and support successful outcomes.
Having the right to work in the UK is required for this role. Sponsorship may be considered at QBE's discretion.
Proven experience as a business analyst in the Insurance domain and hands-on experience working with Policy Administration Systems (PAS). Commercial Insurance experience with a deep understanding of its challenges and opportunities. Strong ability to support stakeholders through change initiatives. Excellent communication skills and a collaborative mindset. Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity. Capable of fostering a culture of learning and applying new insights. Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures. Expertise in defining business analysis approaches for complex programs and projects. Able to maintain impartiality and provide balanced perspectives. Proactive in identifying potential issues and taking preventative or corrective action. Self-driven, with a strong sense of urgency and focus on delivering results. Experience working in Agile or DevOps environments. Extensive experience in systems used in Consumer Lines such as Change, Guidewire, and Evolve. Solid experience in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation. Data analysis experience. Process mapping experience.
We offer a range of benefits to support your work and life, including:
- 30 days holiday with the option to buy more
- Flexible working – including hybrid, part-time and job share options
- 10% employer pension contribution
- Private medical insurance for you and your family
- 26 weeks paid parental leave
- Up to 20 days remote working abroad
- Cycle-to-work scheme
- A strong commitment to sustainability and responsible investing
If you're looking for a role where you can combine your analytical expertise with real business impact, we'd love to hear from you. Apply today and take the next step in your career with QBE.
IT Business Analyst in London employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based IT Business Analyst role provides not only competitive benefits such as flexible working arrangements and generous holiday allowances but also ample opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in the insurance industry while enjoying a strong commitment to sustainability and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what QBE Insurance Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges QBE Insurance Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at QBE Insurance Group!
✨Direct Apply to QBE Insurance Group
Let's not forget to apply directly through the QBE Insurance Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at QBE Insurance Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at QBE Insurance Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at QBE Insurance Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
