At a Glance
- Tasks: Act as a bridge between offshore teams and clients, resolving complex queries and ensuring smooth operations.
- Company: Join QBE, an international insurer with a supportive and dynamic culture.
- Benefits: Enjoy 30 days holiday, flexible working, private medical insurance, and a generous pension plan.
- Other info: Opportunities for training and growth, plus the chance to work remotely abroad.
- Why this job: Make a real impact while developing your career in a collaborative environment.
- Qualifications: Strong communication skills, attention to detail, and a passion for problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
To act as a bridge between the transactional activities of the offshore processing teams and the Underwriters, Underwriting Assistants, Clients and Brokers who rely on those transactional services; across both Insurance Administration and Credit Control activities. To be responsible for developing and maintaining relationships with one or more Client/Broker organizations ensuring that all operational issues are resolved in an efficient and effective manner. To resolve complex queries that cannot be completed by our offshore team. To continuously grow the capability of our offshore team through general support and additional training / refreshers where required.
We’re looking for a Delegated Underwriting Authority Specialist to join our team at QBE in a role that’s all about making things run smoothly! This is the perfect opportunity for someone looking to develop their career in a supportive and dynamic environment. If you're a team player, excited to learn, and enjoy solving problems, then this is the role for you.
Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
Your new role: As a Delegated Underwriting Authority Specialist, you'll act as a bridge between the offshore processing teams and the underwriters, underwriting assistants, clients, and brokers who rely on their services. You'll be involved in both Insurance Administration and Credit Control activities, ensuring that everything runs efficiently. You’ll also play an important role in developing and maintaining strong relationships with our client and broker organizations, ensuring that any operational issues are resolved quickly and effectively. You’ll be responsible for resolving complex queries that the offshore team can’t resolve and will be responsible for supporting and training the offshore team to continuously improve their skills. Regular internal and external audit reviews are undertaken which you will be directly involved in preparing supporting evidence. Full support and training will be given to help you grow in your role and feel confident in everything you do!
About You:
- Can establish and maintain strong business relationships with clients and brokers
- Has excellent communication skills (phone/email) and is comfortable negotiating with clients and stakeholders
- Pays close attention to detail, ensuring accuracy in every task
- Is comfortable working with Excel and understands how to use reports effectively
- Has good investigative skills and enjoys problem-solving
- Can deliver effective presentations when needed
- Is excited to learn new skills and grow within the company
Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000.
Awards & Recognition: We value our employee’s experience with us and are proud to have been recognised for the following awards:
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
- Working Dads Employer Awards 2023 Winner: Parental Policies Award
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer
To submit your application, click "Apply" and follow the step by step process. QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
DUA Specialist in London employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment that fosters personal and professional growth. With flexible working options, comprehensive benefits including private medical insurance and generous holiday allowances, and a commitment to sustainable practices, our employees can thrive both in their careers and personal lives. Join us in London or Chelmsford as a DUA Specialist and be part of a passionate team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land DUA Specialist in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like QBE Insurance Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like QBE Insurance Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace DUA Specialist in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at QBE Insurance Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at QBE Insurance Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at QBE Insurance Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at QBE Insurance Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at QBE Insurance Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding QBE Insurance Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
