At a Glance
- Tasks: Lead and oversee impactful projects in a dynamic insurance environment.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, flexible working, and a generous pension plan.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in project management.
- Qualifications: Experience in PMO or change delivery, strong stakeholder management skills required.
The predicted salary is between 65000 - 78000 £ per year.
The purpose of this role is to support the oversight of programs and projects, ensuring insightful understanding of progress, risks, financials, alignment to objectives, etc.
We are seeking an experienced Business Project & Program Management Lead to join the Change function, supporting both the Insurance and Reinsurance portfolios. Acting as a key link between Portfolio, Programme and Business stakeholders, you will provide visibility across change activity, ensuring senior leaders have clear, accurate and insightful reporting on project status, risks, dependencies and financial performance. Working closely with Programme Managers, Project Managers and Business Owners, you will consolidate portfolio information, produce executive-level reporting and support governance activities across a complex change environment. This role requires someone who understands how change is delivered within large organisations and can build strong relationships to influence, challenge and drive accountability across multiple stakeholders.
Your New Role:
- Produce insightful reporting and analysis on the health of the Insurance and Reinsurance change portfolios.
- Maintain project governance standards, methodologies and reporting practices in line with PMO guidelines.
- Support Project Managers and Business Leads in monitoring delivery milestones and commitments, highlighting risks, issues and potential impacts where appropriate.
- Monitor resource utilisation and support capacity planning across the change portfolio.
- Maintain and update portfolio roadmaps, ensuring accurate visibility of project status, progress, risks and dependencies.
- Develop and track project performance metrics, providing regular updates to senior stakeholders and Change leadership teams.
- Identify, assess and report portfolio risks, partnering with Programme Managers to support mitigation and escalation activities.
- Consolidate project, portfolio and financial information to support senior leadership reporting.
- Act as a central point of contact for portfolio insights, reporting and stakeholder communications, building strong relationships across Change and the business.
- Drive continuous improvement of PMO processes, governance frameworks, reporting tools and project management templates.
About You:
- Experience within PMO, portfolio management or change delivery environments, ideally within insurance, reinsurance or financial services.
- Strong understanding of change delivery lifecycles, governance processes and portfolio reporting within complex business environments.
- Experience producing high-quality reporting and dashboards for senior leadership audiences.
- Proficient in project and portfolio management tools such as MS Project, JIRA and SharePoint.
- Strong stakeholder management skills with the confidence to influence, challenge and build relationships with Programme Managers, Business Owners and senior leaders.
- Proven ability to interpret and communicate complex project, risk and financial information, providing clear and meaningful insights to support decision-making.
Benefits:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Awards & Recognition:
- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Skills:
- Coaching
- Cost Management
- Critical Thinking
- Delivery Management
- Intentional collaboration
- Managing performance
- Negotiation
- Performance Management (PM)
- Process Improvements
- Project Delivery
- Risk Management
- Stakeholder Management
- Strategic Thinking
- Team Management
- Waterfall Model
Application Close Date: 04/08/ :59 PM
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Business Project & Program Management Lead in London employer: QBE Insurance Group
QBE Insurance Group is an excellent employer, offering a dynamic work environment in Leeds that promotes a healthy work-life balance through its hybrid work model. Employees benefit from competitive perks such as 30 days of holiday and private medical insurance, alongside opportunities for professional growth and development in the field of personal injury claims. The company's commitment to sustainable investing further enhances its appeal, making it a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Project & Program Management Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Project & Program Management Lead at QBE Insurance Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like QBE Insurance Group or be willing to refer you for that Business Project & Program Management Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from QBE Insurance Group who’s on the lookout for their next Business Project & Program Management Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Project & Program Management Lead role at QBE Insurance Group!
We think you need these skills to ace Business Project & Program Management Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at QBE Insurance Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at QBE Insurance Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at QBE Insurance Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!