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- Tasks: Analyse fraud claims and produce intelligence reports to combat fraud.
- Company: Join QBE, an award-winning international insurer with a supportive culture.
- Benefits: Enjoy 30 days holiday, flexible working, private medical insurance, and more.
- Why this job: Make a real impact in fraud prevention while developing your analytical skills.
- Qualifications: Investigative experience and understanding of fraud threats are preferred.
- Other info: Dynamic team environment with opportunities for career growth and development.
The predicted salary is between 35000 - 45000 £ per year.
The purpose of this role is to analyse and research all detected fraud claims and to issue intelligence reports on behalf of all QBE lines of business.
A great opportunity to join QBE’s award-winning fraud team. As a Fraud Analyst you will be part of a small team of Analysts who receive, review and re-distribute intelligence received by multiple sources as well as develop internal findings. You will work closely with the adjusters to identify fraud threats and provide advice on suspicious claims to eliminate fraud risk from the business.
About QBE: At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
Your new role:
- Produce high quality written reports and advice for the business, to include recommendations.
- Using Company data and information ensure regular detailed analysis is undertaken to identify patterns and indicators of fraudulent activity, and timely reports produced for the Senior Fraud Analysts and SIU Leadership team and business areas as applicable.
- Manage and process the outputs of our automated fraud prevention systems used by the SIU, to include research, referral/reporting to business areas as well as the SIU team.
- Monitor and analyse the performance of Company fraud prevention systems, to include automated rules and scorecards, periodically recommending changes to rules and scorecards as applicable.
- Ensure timely and accurate loadings are made to fraud prevention systems, and ensure supporting records are in place, that are compliant with the use of such systems.
- Provide advice and support to business areas and SIU with regards to potential fraud risks.
- Submit Suspicious Activity Reports as necessary to the Company MLRO.
- Assist with the testing of new automated fraud prevention strategies before implementation into the business.
- Support the SIU Assistant Claims Manager in the formation, delivery and management of counter fraud services to the business.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About you:
- Investigative experience in a similar role is preferred.
- Understanding of current and emerging fraud threats.
- Experience using an automated fraud prevention tool.
- Production of high quality data analysis reports.
- Experience of interrogation and analysis of significant and complex data sets, to identify trends, patterns and indicators of fraudulent/ irregular activity.
- Experience in working in a shared service/operations team and meeting/managing differing expectations of key stakeholders from different business areas.
- Motor & Casualty claims fraud experience.
- A good understanding of fraud prevention and relevant fraud related legislation and case law.
- Knowledge of the FCA requirements and the regulatory framework relating to general insurance.
Benefits:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
To learn more about benefits of working with us, Rewarding our people - QBE European Operations.
Awards & Recognition: We value our employee’s experience with us and are proud to have been recognised for various awards.
How to Apply: If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills: Claims Administration, Collaboration Tools, Communication, Critical Thinking, Customer Service, Detail-Oriented, Fraud Investigations, Fraud Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Prioritization, Report Writing, Risk Management, Time Management.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Claims Fraud Analyst in Leeds employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Fraud Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching QBE and understanding their approach to fraud prevention. Tailor your answers to show how your skills align with their needs. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the QBE team.
We think you need these skills to ace Claims Fraud Analyst in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Fraud Analyst role. Highlight your investigative experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, be sure to include examples of your experience with analysing complex data sets. We love seeing how you've identified trends or patterns in past roles, so don’t hold back!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured reports, so show us you can communicate effectively right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just click 'Apply' and follow the steps!
How to prepare for a job interview at QBE Insurance Group
✨Know Your Fraud Basics
Before the interview, brush up on your understanding of current and emerging fraud threats. Familiarise yourself with relevant legislation and case law, especially those related to insurance. This will show that you’re not just interested in the role but also knowledgeable about the industry.
✨Prepare Your Data Analysis Examples
Be ready to discuss specific examples of how you've interrogated and analysed complex data sets in the past. Think about trends or patterns you identified and how they led to actionable insights. This will demonstrate your analytical skills and your ability to produce high-quality reports.
✨Showcase Your Teamwork Skills
Since this role involves working closely with adjusters and other stakeholders, prepare to talk about your experience in collaborative environments. Share examples of how you’ve managed differing expectations and contributed to a team’s success in tackling fraud risks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the tools and systems they use for fraud prevention, or how the team measures success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.