Time Type: Full time
Worker Type: Employee
Global Property Claims Lead
Dublin/London - Hybrid
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team you’ll get to spend every day working with people who are passionate, talented and kind.
Opportunity
Reporting to Reinsurance International Claims Manager, you will be recognised as the Product expert for all technical Property claims issues, providing guidance, support, and resolution of complex cases.
You will work closely with the Product Underwriters and pricing team to monitor portfolio performance, identifying trends and implementing improvements to enhance claim outcomes and deliver excellent customer service.
Your new role
- Ensure reporting and oversight are conducted with a global perspective, integrating claims data and insights from all regions and locations and highlighting areas where data can be improved
- Consider use of technology to improve efficiency and productivity including AI and automation opportunities.
- Have a clear understanding of Product strategy and take the lead in identifying, collating and reporting losses and insights as required for outwards retro.
- Member of the monthly Global Property Committee meetings and weekly Property Clinics, representing claims and ensuring key issues are discussed, such as large claims, large movements, red flags and volatile losses.
- Drive knowledge sharing across the claims and product teams to enhance technical expertise and deliver technical excellence.
- Represent Re Claims in Major Loss Protocol forum, co‑ordinating response for Property exposures lines in collaboration with Cat Modelling and Executive Director Property.
- Act as the visible face of Property Reinsurance claims both internally and in relevant industry forums.
- Manage a portfolio of claims as the role requires.
About you
- Experience in handling Property claims of high value (Cat and per risk covers)
- Experience of working within the Reinsurance/ insurance/legal industry
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Global Property Claims Lead employer: QBE Insurance Group
QBE Insurance Group is an excellent employer, offering a dynamic work environment in Leeds that promotes a healthy work-life balance through its hybrid work model. Employees benefit from competitive perks such as 30 days of holiday and private medical insurance, alongside opportunities for professional growth and development in the field of personal injury claims. The company's commitment to sustainable investing further enhances its appeal, making it a rewarding place for those looking to make a meaningful impact in their careers.
