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- Tasks: Manage a portfolio of Delegated Underwriting Authorities (DUAs) and ensure compliance with regulations.
- Company: Join QBE, an international insurer with a collaborative and supportive culture.
- Benefits: Enjoy 30 days holiday, flexible working options, and a generous pension plan.
- Why this job: Make a real impact in a dynamic environment while enhancing your career.
- Qualifications: Experience in delegated underwriting and strong relationship-building skills required.
- Other info: Be part of a team recognised for excellence in the insurance industry.
The predicted salary is between 60000 - 75000 £ per year.
Locations: GBR - London
Time Type: Full time
Posted on: Posted Today
Job Requisition ID: 352834
Role Highlights- London, with hybrid working
- Enhance your career in an exciting and ever-changing environment
We are looking for an experienced DUA Manager to join our team which is part of the Chief Underwriting Office (CUO). In this role, you will ensure DUA’s are written in accordance with the QBE EO Delegated Underwriting & Operational Guidelines, Lloyd’s and applicable regulatory requirements. This is your chance to enhance your career in an exciting and ever-changing environment by managing your own portfolio of DUA’s, working closely with underwriters as well as other teams across the business such as claims, compliance, pricing and legal. If you enjoy working collaboratively, have a strong eye for detail, and want to make a meaningful impact, we’d love to hear from you.
About QBEAt QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. In our team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role- Manage a portfolio of DUA’s ensuring all procedures and documentation comply with QBE European Operations, Lloyd’s and applicable regulatory requirements.
- Apply a high standard of service, support and control to all DUA’s in your portfolio and recommend remedial action where necessary.
- Manage the onboarding process for new cover holders, renewals and post approval changes including managing key stakeholders in the process.
- Maintain effective relationships with external stakeholders; Lloyd’s, LMA, Regulators, Brokers, Cover holders & Market Peers.
- Assist in the maintenance and development of DUA procedures so that they are aligned with business needs and are fit for purpose.
- Actively participate in and contribute to projects and strategic initiatives which support the achievement of business goals.
- Attend internal team meetings, liaising with underwriters and other departments to ensure DUA Management operates collaboratively.
- Represent DUA Management within QBE European Operations contributing to the promotion of the team with the QBE Group.
- Keep abreast of market dynamics and demonstrate awareness to ensure our DUA’s operate effectively and appropriately.
- Experience in a delegated underwriting (DUA) environment, ideally within underwriting management or oversight.
- Strong ability to build and maintain relationships with internal and external stakeholders.
- Highly organised, able to manage multiple priorities accurately and at pace.
- Proactive and improvement-focused, contributing to the enhancement of DUA processes.
- Clear and confident communicator with strong interpersonal skills.
- Resilient and driven, able to perform effectively under pressure.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance.
To learn more about our achievements, click Apply now and let’s make it happen! If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Skills- Accountability
- Communication
- Critical Thinking
- Customer Service
- Decision Making
- Develop Training Programs (Inactive)
- Governance Models
- Insurance Regulations
- Intentional collaboration
- Managing performance
- Prioritization
- Regulatory Compliance
- Risk Management
- Stakeholder Management
- Strategic Management
To submit your application, click "Apply" and follow the step by step process.
Equal Employment OpportunityQBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
DUA Manager employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DUA Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that DUA Manager role.
✨Tip Number 2
Prepare for interviews by researching QBE and understanding their values and operations. Tailor your responses to show how your experience aligns with their needs, especially in delegated underwriting and stakeholder management.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed DUA processes or improved workflows in previous roles. This will demonstrate your proactive approach and ability to make a meaningful impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at QBE.
We think you need these skills to ace DUA Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the DUA Manager role. Highlight your experience in delegated underwriting and how it aligns with the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: As a DUA Manager, clear communication is key. Use your application to demonstrate your ability to communicate effectively, both in writing and verbally. Share examples of how you've built relationships with stakeholders in the past.
Be Detail-Oriented: Attention to detail is crucial in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at QBE!
How to prepare for a job interview at QBE Insurance Group
✨Know Your DUA Inside Out
Before the interview, make sure you thoroughly understand delegated underwriting agreements (DUAs) and their compliance requirements. Familiarise yourself with QBE's specific guidelines and any recent changes in regulations. This will show your commitment and expertise in the field.
✨Showcase Your Relationship-Building Skills
Since the role involves managing relationships with various stakeholders, prepare examples of how you've successfully built and maintained professional relationships in the past. Be ready to discuss your approach to collaboration and communication, as these are key to thriving in this position.
✨Demonstrate Organisational Skills
The DUA Manager role requires juggling multiple priorities. Bring examples of how you've effectively managed your time and tasks in previous roles. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your organisational prowess.
✨Be Proactive and Improvement-Focused
Prepare to discuss instances where you've identified areas for improvement in processes or procedures. Highlight your proactive nature and how your contributions have led to positive changes in your previous roles. This aligns perfectly with the expectations for the DUA Manager position.