At a Glance
- Tasks: Lead data strategy and operations, ensuring effective execution and stakeholder engagement.
- Company: Join QBE, a global insurer with a human touch and a focus on innovation.
- Benefits: Enjoy 30 days holiday, flexible working options, and a generous pension plan.
- Other info: Be part of a team that values diversity and continuous improvement.
- Why this job: Make a real impact in a dynamic environment while shaping the future of data and AI.
- Qualifications: Experience in strategy or operations, strong organisational skills, and excellent communication abilities.
The predicted salary is between 60000 - 75000 € per year.
QBE Europe is recruiting a Data Strategy & Operations Manager to join the EO Data & AI function. This role supports the ongoing transformation of Data, Analytics and AI by providing strong execution discipline, portfolio coordination and change enablement across the data capability. Working closely with the Head of Data Strategy & Operations, the role ensures that data initiatives are prioritised, planned and tracked effectively, and that change is delivered into value streams in line with enterprise priorities. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your New Role
- Own EO Data & AI roadmap delivery discipline
- Own and maintain the integrated EO Data & AI strategy roadmap, including plans, milestones, dependencies, RAID, decision points and escalation paths.
- Own portfolio-level oversight of in-flight initiatives, actively driving risk/issue management, dependency resolution and timely escalation.
- Own executive-ready reporting for senior stakeholders and Group CDATO (progress, risks, dependencies, delivery confidence, and value), ensuring a single source of truth.
- Own benefits management and value realisation governance
- Own the benefits/value management framework across data initiatives (definitions, baselines, evidence standards and cadence).
- Govern benefit tracking with delivery/value stream leads, challenging assumptions and ensuring value is evidenced and reported.
- Own strategic communications and engagement
- Own the communications plan for the EO Data & AI portfolio (updates, showcases, success stories), tailoring messages for different stakeholder audiences and decision forums.
- Proactively manage stakeholder expectations, surfacing trade-offs and impacts clearly.
- Lead cross-functional alignment and operational effectiveness
- Lead cross-functional alignment across Data, Technology, Finance and business stakeholders to resolve blockers, align dependencies and maintain shared commitments.
- Own continuous improvement of Data Strategy & Operations ways of working, artefacts and governance effectiveness.
About You
- Experience in strategy, portfolio management, transformation or operations roles, ideally within data or technology environments.
- Strong organisational and coordination skills, managing multiple initiatives in parallel.
- Experience supporting prioritisation, planning or delivery governance.
- Strong stakeholder engagement and communication skills.
- A structured, delivery-focused mindset with strong attention to detail.
- Ability to operate effectively within a matrix organisation.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Skills: Analytical Thinking, Business Data Analytics, Coaching for success, Collaboration Tools, Commercial Acumen, Critical Thinking, Data Quality Assessments, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Risk Management, Stakeholder Management, Strategic Management, Strategic Planning
Data Strategy and Operations Manager employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a vibrant work culture that values flexibility and employee well-being. With 30 days of holiday, a generous pension plan, and a commitment to professional growth, our London office fosters an environment where you can make a meaningful impact while collaborating with passionate and talented colleagues. Join us in shaping the future of data strategy and operations in a supportive and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Data Strategy and Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their vision, especially around data strategy and operations.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Data Strategy and Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in data strategy and operations. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully managed data initiatives or improved processes. We love seeing quantifiable results!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at QBE Insurance Group
✨Know Your Data Inside Out
Make sure you’re well-versed in data strategy and operations. Brush up on key concepts, frameworks, and tools relevant to the role. Being able to discuss your experience with data initiatives and how you've managed portfolios will show that you're not just familiar with the jargon but can apply it effectively.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about times when you had to manage expectations or communicate complex information clearly. This will demonstrate your ability to tailor messages for different audiences, which is crucial for this position.
✨Be Ready to Discuss Change Management
Since the role involves change enablement, be prepared to talk about your experience with managing change in data projects. Highlight specific instances where you’ve driven transformation and how you ensured that changes delivered value. This will show that you understand the importance of aligning initiatives with enterprise priorities.
✨Demonstrate Your Organisational Skills
Given the need to manage multiple initiatives simultaneously, come equipped with examples that showcase your organisational prowess. Discuss how you prioritise tasks, track progress, and resolve dependencies. This will reassure the interviewers that you have a structured, delivery-focused mindset.
