Primary Details
Time Type: Full time. Worker Type: Employee. The purpose of this role is to be responsible for defining, reporting, and qualifying master and reference data items across the data estate for the region. This role will establish effective processes to ensure reference data is managed effectively across the organisation. It will ensure standards, policies and procedures for master and reference data management are followed.
London, Hybrid working
Full time, 12m FTC
The opportunity:
We have an opportunity for an experienced MDM Associate to work with colleagues across Data & Analytics and EO to improve data quality, enable better decision-making, and support more efficient business processes and services. Working within an Agile environment, you will review data across connected systems, assess the appropriate remediation approach, engage stakeholders to confirm required changes, and implement updates directly in source systems.
This role supports the implementation of effective data management processes, builds in-depth understanding of the data held within MDM systems, and works with colleagues across Data & Analytics and EO to improve data quality, enable better decision-making, and support more efficient business processes and services.
Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role:
- Support master and reference data management activity by applying effective data management practices and contributing to transformation across key data processes
- Engage business stakeholders to understand, validate, and confirm required data remediation activity
- Identify, assess, and implement changes to master and reference data directly within source systems, ensuring updates are accurate, controlled, and aligned to agreed remediation outcomes
- Document data changes clearly and consistently to support traceability, knowledge sharing, and ongoing governance
- Develop a strong understanding of the structure of QBE’s data and systems to support efficient, consistent, and standardised data management practices
About you:
- Strong analytical and problem-solving skills.
- Solid technical skills; you will be working across several systems.
- A keen eye for detail; you will be comparing data records in multiple systems.
- Strong communication skills.
- Ability to work collaboratively across business and technical teams.
- Proactive mindset with focus on continuous improvement.
Benefits
- 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
- Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance– we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG,
- Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
Skills:
Analytical Thinking, Business Intelligence Applications, Coaching, Critical Thinking, Data Management Software, Data Quality Assessments, Data Science, Intentional collaboration, Managing performance, Presenting with Impact, Process Improvements, Risk Management, Stakeholder Management, Statistical Analysis, Strategic Planning
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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MDM Associate in City of London employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based IT Business Analyst role provides not only competitive benefits such as flexible working arrangements and generous holiday allowances but also ample opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in the insurance industry while enjoying a strong commitment to sustainability and employee well-being.
