At a Glance
- Tasks: Manage customer accounts, chase debts, and ensure timely cash allocation.
- Company: Join a leading innovative risk partner with a collaborative culture.
- Benefits: 30 days holiday, flexible working, private medical insurance, and sustainable investing options.
- Other info: Award-winning company with excellent career growth opportunities.
- Why this job: Make a real impact on cash flow while enjoying a fully remote work environment.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 27900 - 34100 £ per year.
To service a portfolio of customers and maintain the ledgers of these allotted brokers, chasing for debt, ensuring that cash received/paid is allocated on a timely and accurate basis across our UK and European businesses. Responsible for the day-to-day maintenance of their accounting range. Ensuring all debts are chased and cash is coded in line with the Business plan requirements and credit control benchmarks in our SA/NV entity.
The Opportunity: As a Senior Credit Controller, you will ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow. We’re building momentum towards our vision to become the most consistent and innovative risk partner. Understanding and incorporating the strategies for achieving individual or work unit objectives.
- Take full ownership of the Broker Accounts.
- Review all escalated unidentified cash or debt where there are collection difficulties to ensure these are cleared at the earliest opportunity.
- Analyze all processes related data, highlighting areas of concerns and propose working solutions where applicable.
- Resolve queries and issues that are raised by our internal and external clients as well as our extended team in the GSSC within required timeframes.
- Perform any transactional activities that the extended team are responsible for, as and when required as part of the Business Continuity process.
- Ensure quality and timely data capture across all processes is accurate enabling effective MI.
Relationship management experience, establishing and maintaining strong business relationships. Experience working within a credit control function. Customer service experience with good communications, negotiation and influencing skills. Intermediate level use of MS office applications, Word, Excel, PowerPoint. Good understanding and ability to analyse detailed reports.
Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance - we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes.
- Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of 5,000.
Skills: Analytical Thinking, Business Development, Collaboration Tools, Communication, Credit Analysis, Critical Thinking, Customer Service, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Prioritization, Risk Management, Stakeholder Management, Waterfall Model.
How to Apply: To submit your application, click "Apply" and follow the step-by-step process.
Locations
Senior Credit Controller : Fully Remote in Chelmsford, Essex employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based IT Business Analyst role provides not only competitive benefits such as flexible working arrangements and generous holiday allowances but also ample opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in the insurance industry while enjoying a strong commitment to sustainability and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller : Fully Remote in Chelmsford, Essex
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like QBE Insurance Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from QBE Insurance Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like QBE Insurance Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Senior Credit Controller : Fully Remote in Chelmsford, Essex
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in QBE Insurance Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show QBE Insurance Group how you can be a team player!
How to prepare for a job interview at QBE Insurance Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with QBE Insurance Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with QBE Insurance Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
