Primary DetailsTime Type: Full timeWorker Type: EmployeeTo service a portfolio of customers and maintain the ledgers of these allotted brokers, chasing for debt, ensuring that cash received / paid is allocated on a timely and accurate basis across our UK and European businesses. Responsible for the day to day maintenance of their accounting range. Ensuring all debts are chased and cash is coded in line with the Business plan requirements and credit control benchmarks in our SA/NV entity. Senior Credit ControllerChelmsford/HybridThe Opportunity: As a Senior Credit Controller, you will ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow. We're building momentum towards our vision to become the most consistent and innovative risk partner. Understanding and incorporating the strategies for achieving individual or work unit objectives. Take full ownership of the Broker Accounts. Review all escalated unidentified cash or debt where there are collection difficulties to ensure these are cleared at the earliest opportunity. Analyze all processes related data, highlighting areas of concerns and propose working solutions where applicable. Resolve queries and issues that are raised by our internal and external clients as well as our extended team in the GSSC within required timeframesPerform any transactional activities that the extended team are responsible for, as and when required as part of the Business Continuity processEnsure quality and timely data capture across all processes is accurate enabling effective MI. Relationship management experience, establishing and maintaining strong business relationshipsExperience working within a credit control functionCustomer service experience with good communications, negotiation and influencing skillsIntermediate level use of MS office applications, Word, Excel, PowerPointGood understanding and ability to analyse detailed reports. We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of 5,000. AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: Analytical Thinking, Business Development, Collaboration Tools, Communication, Credit Analysis, Critical Thinking, Customer Service, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Prioritization, Risk Management, Stakeholder Management, Waterfall ModelHow to Apply: To submit your application, click "Apply" and follow the step by step process. Finance and ActuarialEmployment type: Full time
Locations
Senior Credit Control Officer in Chelmsford, Essex employer: QBE Insurance Group
At QBE, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based IT Business Analyst role provides not only competitive benefits such as flexible working arrangements and generous holiday allowances but also ample opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact in the insurance industry while enjoying a strong commitment to sustainability and employee well-being.
