Primary Details
Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to support the oversight of programs and projects, ensuring insightful understanding of progress, risks, financials, alignment to objectives, etc..
Overview of the Role
We are seeking an experienced Business Project & Program Management Lead to join the Change function, supporting both the Insurance and Reinsurance portfolios. Acting as a key link between Portfolio, Programme and Business stakeholders, you will provide visibility across change activity, ensuring senior leaders have clear, accurate and insightful reporting on project status, risks, dependencies and financial performance.
Working closely with Programme Managers, Project Managers and Business Owners, you will consolidate portfolio information, produce executive-level reporting and support governance activities across a complex change environment. This role requires someone who understands how change is delivered within large organisations and can build strong relationships to influence, challenge and drive accountability across multiple stakeholders.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact.
It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your New Role
Produce insightful reporting and analysis on the health of the Insurance and Reinsurance change portfolios.
Maintain project governance standards, methodologies and reporting practices in line with PMO guidelines.
Support Project Managers and Business Leads in monitoring delivery milestones and commitments, highlighting risks, issues and potential impacts where appropriate.
Monitor resource utilisation and support capacity planning across the change portfolio.
Maintain and update portfolio roadmaps, ensuring accurate visibility of project status, progress, risks and dependencies.
Develop and track project performance metrics, providing regular updates to senior stakeholders and Change leadership teams.
Identify, assess and report portfolio risks, partnering with Programme Managers to support mitigation and escalation activities.
Consolidate project, portfolio and financial information to support senior leadership reporting.
Act as a central point of contact for portfolio insights, reporting and stakeholder communications, building strong relationships across Change and the business.
Drive continuous improvement of PMO processes, governance frameworks, reporting tools and project management templates.
About You
Experience within PMO, portfolio management or change delivery environments, ideally within insurance, reinsurance or financial services.
Strong understanding of change delivery lifecycles, governance processes and portfolio reporting within complex business environments.
Experience producing high-quality reporting and dashboards for senior leadership audiences.
Proficient in project and portfolio management tools such as MS Project, JIRA and SharePoint.
Strong stakeholder management skills with the confidence to influence, challenge and build relationships with Programme Managers, Business Owners and senior leaders.
Proven ability to interpret and communicate complex project, risk and financial information, providing clear and meaningful insights to support decision-making.
Benefits
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations.
Awards & Recognition
General Insurer of the Year 2026 at the British Insurance Awards
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Skills
Coaching, Cost Management, Critical Thinking, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Performance Management (PM), Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Thinking, Team Management, Waterfall ModelApplication Close Date: 04/08/2026 11:59 PM
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Business Project & Program Management Lead employer: QBE Insurance Group
QBE Insurance Group is an excellent employer, offering a dynamic work environment in Leeds that promotes a healthy work-life balance through its hybrid work model. Employees benefit from competitive perks such as 30 days of holiday and private medical insurance, alongside opportunities for professional growth and development in the field of personal injury claims. The company's commitment to sustainable investing further enhances its appeal, making it a rewarding place for those looking to make a meaningful impact in their careers.
