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For Companies At a Glance
- Tasks: Lead transformative change initiatives and empower teams to achieve strategic goals.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and remote work options.
- Why this job: Make a real impact in a dynamic environment while developing your professional skills.
- Qualifications: Experience in change management and strong communication skills are essential.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a Business Change Manager to join our well-established Business Change Management team. Your role is pivotal in developing, implementing and executing appropriate change strategies to support the delivery and embedding of strategic transformational initiatives into the business.
If you thrive in a dynamic, evolving environment and enjoy empowering teams and senior stakeholders to deliver strategic transformation, this is an opportunity to play a pivotal role in shaping and embedding best practice change management at scale.
Your New Role
In this role you will proactively invest in your ongoing professional development, bringing new insights on change management methodologies, tools and industry best practice back into the team to help mature and continuously improve the Business Change Management function. As a strong relationship builder, you will actively collaborate with the wider Business Change team, contributing to a connected, high-performing change community that strengthens our collective impact.
Key Responsibilities
- Develop and execute comprehensive change management strategies for transformational initiatives, ensuring alignment with organisational goals and objectives.
- Collaborate with key stakeholders, including senior leadership, business subject matter experts and IT, to garner support and facilitate smooth transition through effective communication and engagement strategies.
- Conduct thorough change impact assessments to understand the implications of proposed changes on processes, systems and personnel.
- Develop detailed change plans and prepare business readiness strategies, considering risk management, resource allocation, timelines and communication to achieve successful implementation.
- Promote ownership and facilitate change by leveraging influence, relationships and negotiation, whilst establishing supportive change networks and coaching leaders in the effective use of change tools.
- Support the development and delivery of training programs to upskill teams and stakeholders in new practices, tools and processes.
- Establish metrics and mechanisms to monitor the effectiveness of changes implemented and gather feedback to continuously improve processes and strategies.
About you
- Qualified change management professional, ideally Prosci, APMG or equivalent, with a deep understanding of change management principles.
- Extensive experience working within Financial Services, Insurance exposure with an understanding of the Underwriting and Claims lifecycle is preferred.
- Significant experience working within both Agile and Waterfall delivery environments, supporting multi-year change programs across different countries and cultures.
- Strong written and verbal communication skills with a high attention to detail, to create a shared vision and proactively drive outcomes within agreed deadlines.
- Ability to influence and persuade internal and external stakeholders with conflicting demands.
- Collaborative, pragmatic and organised, you are calm under pressure with the ability to break down complex problems and provide innovative solutions.
- Advanced risk and issue management experience and the ability to proactively communicate concerns to stakeholders with, and challenge, stakeholders where appropriate.
- Ability to work at pace independently, prioritise multiple tasks using tools and techniques to facilitate effective change adoption.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
As well as the benefits above we also offer an extensive choice of other options to suit you!
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance.
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee.
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Business Change Manager employer: QBE Insurance Group
Contact Detail:
QBE Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you’re on the hunt for a Business Change Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its change management initiatives. Be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate; you’re the one they need to drive their transformation!
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your value and how you can contribute to their change management strategies. Keep it concise and impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management, especially within Financial Services. We want to see how your skills align with the role of Business Change Manager!
Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. Use examples that demonstrate your ability to influence and engage stakeholders effectively.
Highlight Relevant Experience: Don’t forget to mention any experience you have with Agile and Waterfall methodologies. We’re looking for someone who can navigate different environments, so share specific projects where you’ve successfully managed change.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at QBE Insurance Group
✨Know Your Change Management Principles
Before the interview, brush up on your change management methodologies, especially if you're familiar with Prosci or APMG. Be ready to discuss how you've applied these principles in past roles, particularly in financial services or insurance.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully collaborated with senior leadership and other stakeholders. Highlight your ability to influence and negotiate, especially in situations where there were conflicting demands.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you broke down complex problems and provided innovative solutions. This will show your potential employer that you can handle the dynamic environment they operate in.
✨Prepare for Change Impact Assessments
Be ready to discuss how you've conducted change impact assessments in the past. Talk about the implications of proposed changes on processes, systems, and personnel, and how you ensured a smooth transition.
