Project Manager

Location: London – Permanent, full time. Hybrid role, open to flexible working.

The Opportunity

QBE Europe is recruiting a Project Manager to join our team on a full‑time, permanent basis focusing on change in the Claims and Operations space. You will be responsible for planning, executing and overseeing key projects or workstreams within a larger programme of work. You will manage cross‑functional teams and vendors and work closely with business stakeholders to ensure projects are delivered on time, within scope and budget. These projects usually cost in the region of £1–2m, with some more technically focused than others. All require clear communication and careful management of any changes. Having the right to work in the UK is a requirement for this role; QBE may consider sponsorship at its discretion.

Responsibilities

• Spearhead and oversee the end‑to‑end management of projects, ensuring successful delivery within scope, time and budget and ensuring smooth transition into day‑to‑day operations.
• Work with the Transformation Office to understand and shape initiatives, develop and present business cases clearly outlining project timelines, costs, and benefits for approval to proceed.
• Create and manage project and resource plans to ensure successful delivery of business requirements.
• Develop communication strategies to keep all relevant teams informed with key messages.
• Set, manage and report on project budgets, ensuring costs stay within agreed limits.
• Identify and effectively manage project risks and issues, implementing solutions and coordinating testing to ensure alignment with project goals.
• Identify and manage dependencies with other projects or internal business areas/stakeholders.
• Build and maintain strong relationships with internal teams, external suppliers and business stakeholders to ensure project success.
• Lead and support the project team, manage third‑party resources, and ensure effective coordination of project tasks and responsibilities.
• All stages of delivery to align to project assurance standards.

Qualifications

• Proven experience in project management, ideally within the insurance or financial services sector.
• Great leadership, organizational, and communication skills.
• Ability to maintain objectivity and fairness, always reflecting the facts and offering a balanced view.
• Stay ahead of potential issues, taking proactive action to prevent or mitigate problems before they arise.
• Build and manage great relationships with stakeholders, understanding their needs and resolving any issues effectively.
• Respond to shifting priorities with urgency and a strong sense of drive.
• Communicating openly and honestly, fostering a culture of transparency and trust.
• Creation of clear, impactful reports, proposals, and presentations that engage and inform.
• Experience managing project budgets effectively, ensuring financial awareness throughout the project lifecycle.
• Lead and motivate teams, maximizing the potential of multi‑skilled resources to achieve successful outcomes.
• Qualifications in Programme/Project Management desirable.

Benefits

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – balancing work and life, including part‑time, job share, and compressed hours.
• Pension – automatic enrollment into the QBE pension plan with employer contributions of 10% of basic salary.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.